How eMagazines Delivers Better Magazines (and Customer Service) on Mobile

Andrew Degenholtz, president at eMagazines, initially had reservations about entering the digital magazine space. As the founder and president of a magazine marketing agency, Degenholtz tells Folio: that he saw significant challenges with the user experience in mobile, as well as hurdles in accessing a subscriber's first issue. Therefore realized the missed opportunity for magazines and newspapers. “I didn’t like the product,” he candidly admits, when discussing early mobile iterations of various digital publications. But Degenholtz realized quickly that there could be a better way to adapt the tangible magazine to the mobile world. Instead of a pinch and zoom experience, with hard to read text, a clunky login process and sometimes unintuitive navigation tools, he saw an opportunity to deliver an experience where readers could get a seamless and pleasant experience, whether they wanted to explore the magazine on a smartphone or desktop. This concept not only improved the reader’s journey, but also added a layer of customer connection. Customer service, as most define it, was never really a concern for magazine media. Until fairly recently, magazines produced a product and sent it out to the world to be consumed, be it weekly or monthly. And typically they evaluated the job they were doing based on written feedback, or renewals. But the digital age or, more specifically, the mobile age, changed how publishers interacted with their constituents. As the ways in which media... Continue reading at 'Folio Magazine'

[ Folio Magazine | 2018-10-19 00:00:00 UTC ]
News tagged with: #digital version #staying connected #free online

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Scribd takes on Amazon, brings its subscription ebook service to Kindle Fire tablets

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[ Engadget | 2014-01-29 00:00:00 UTC ]
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Hearst's New Health Division Is a Departure from Magazines and TV

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[ Advertising Age | 2014-01-27 00:00:00 UTC ]
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Oprah 2.0: Book Club Marries Magazine, TV and Digital

The re-booted iteration of Oprah's influential book club is leveraging multiple platforms in print and digital for maximum exposure and engagement. Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2014-01-27 00:00:00 UTC ]
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How Facebook's Mobile Ad Network Could (Finally) Upend A Backwards Industry

By understanding our tastes and habits, Facebook could steal billions of dollars in ads from traditional media and get Madison Avenue out of the stone age.Facebook has never been a company lacking in foolish ambition--witness Facebook Home, Beacon, Places, and other monumental undertakings. But... Continue reading at Fast Company

[ Fast Company | 2014-01-25 00:00:00 UTC ]
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Facebook Tries a Mobile Ad Network

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[ Digiday | 2014-01-23 00:00:00 UTC ]
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BuzzFeed's Peretti: Mobile is a Better Ad Vehicle

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Facebook Testing Mobile Ad Network

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[ AdWeek | 2014-01-22 00:00:00 UTC ]
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Personalised digital magazine app Flipboard aims for 150 million users

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[ The Guardian | 2014-01-13 00:00:00 UTC ]
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Surprisingly, YouTube's Music Service Could Threaten Rap Genius

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[ Fast Company | 2014-01-10 00:00:00 UTC ]
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Yahoo Is Betting Big On Digital Magazines

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[ Fast Company | 2014-01-09 00:00:00 UTC ]
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[ Advertising Age | 2014-01-04 00:00:00 UTC ]
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Ad Units in Magazines' iPad Editions Climbed 16% in 2013

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[ Advertising Age | 2013-12-30 00:00:00 UTC ]
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[ Folio Magazine | 2013-12-30 00:00:00 UTC ]
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[ Slate | 2013-12-27 00:00:00 UTC ]
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Stephen Colbert's Sage Advice on Rethinking Customer Satisfaction

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[ Advertising Age | 2013-12-20 00:00:00 UTC ]
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Screw magazine publisher Al Goldstein dies aged 77

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[ The Guardian | 2013-12-19 00:00:00 UTC ]
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The Magazine Medic Honors

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[ Folio Magazine | 2013-12-19 00:00:00 UTC ]
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Reality Check: Mobile Ads Have a Way to Go

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[ Digiday | 2013-12-19 00:00:00 UTC ]
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How Local Magazines Figured Out What Patch Never Could

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[ Folio Magazine | 2013-12-18 00:00:00 UTC ]
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