How eMagazines Delivers Better Magazines (and Customer Service) on Mobile

Andrew Degenholtz, president at eMagazines, initially had reservations about entering the digital magazine space. As the founder and president of a magazine marketing agency, Degenholtz tells Folio: that he saw significant challenges with the user experience in mobile, as well as hurdles in accessing a subscriber's first issue. Therefore realized the missed opportunity for magazines and newspapers. “I didn’t like the product,” he candidly admits, when discussing early mobile iterations of various digital publications. But Degenholtz realized quickly that there could be a better way to adapt the tangible magazine to the mobile world. Instead of a pinch and zoom experience, with hard to read text, a clunky login process and sometimes unintuitive navigation tools, he saw an opportunity to deliver an experience where readers could get a seamless and pleasant experience, whether they wanted to explore the magazine on a smartphone or desktop. This concept not only improved the reader’s journey, but also added a layer of customer connection. Customer service, as most define it, was never really a concern for magazine media. Until fairly recently, magazines produced a product and sent it out to the world to be consumed, be it weekly or monthly. And typically they evaluated the job they were doing based on written feedback, or renewals. But the digital age or, more specifically, the mobile age, changed how publishers interacted with their constituents. As the ways in which media... Continue reading at 'Folio Magazine'

[ Folio Magazine | 2018-10-19 00:00:00 UTC ]
News tagged with: #digital version #staying connected #free online

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Condé Nast launches Amazon subscription service

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[ Crains New York | 2013-08-21 00:00:00 UTC ]
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Condé Nast Cuts Deal With Amazon To Turn Magazine Subscriptions Into An All–Access Business

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[ Fast Company | 2013-08-20 00:00:00 UTC ]
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Six iPad Magazines That Are Changing The Publishing Business

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[ Fast Company | 2013-08-20 00:00:00 UTC ]
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Magazine ABCs: Style at Home continues double-digit circulation rise

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[ Media Week | 2013-08-15 00:00:00 UTC ]
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Magazine ABCs: Company falls by more than a third in embattled glossy sector

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[ Media Week | 2013-08-15 00:00:00 UTC ]
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More Print News Subscribers Plan To Cancel Subs, Uptick In Mobile Consumption

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[ Editor & Publisher | 2013-08-15 00:00:00 UTC ]
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Livefyre Looks to Turn Social Media into Custom Native Ads

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[ AdWeek | 2013-08-15 00:00:00 UTC ]
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AMA Shuts Down News Magazine

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[ Folio Magazine | 2013-08-14 00:00:00 UTC ]
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Facebook reveals 20m mobile users in June

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[ Media Week | 2013-08-14 00:00:00 UTC ]
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[ Folio Magazine | 2013-08-13 00:00:00 UTC ]
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[ AllThingsD | 2013-08-12 00:00:00 UTC ]
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[ The Christian Science Monitor | 2013-08-03 00:00:00 UTC ]
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Study: Sharing Twice as Likely to Happen on Mobile Devices than Desktops

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[ Folio Magazine | 2013-07-31 00:00:00 UTC ]
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Facebook sends friend request to mobile game developers

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[ Betanews | 2013-07-30 00:00:00 UTC ]
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[ Fast Company | 2013-07-30 00:00:00 UTC ]
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Facebook announces Mobile Games Publishing pilot program

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[ Engadget | 2013-07-30 00:00:00 UTC ]
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Hearst Magazines Finds Chief Digital Exec at The New York Times

In its second major digital hire of late, Hearst Magazines has hired Todd Haskell from The New York Times as svp and chief digital revenue officer. Haskell will be responsible for driving sales and revenue for Hearst Magazines Digital Media’s 24 sites, including Cosmopolitan.com, Esquire.com... Continue reading at AdWeek

[ AdWeek | 2013-07-29 00:00:00 UTC ]
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The Magazine Medic

AGE: 66 yearsVITALS: Good post-op pulsePROGNOSIS: Gradual improvement Recently, the online investment newsletter 24/7 Wall St. grimly predicted that Road & Track was so deathly ill that it could not survive another year. Continue reading at Folio Magazine

[ Folio Magazine | 2013-07-26 00:00:00 UTC ]
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Revenues Up for Meredith’s Magazine Group

Revenues were up for Meredith's National Media Group in its fiscal year 2013 earnings report, as the company saw big returns from digital advertising and continued success with its S Continue reading at Folio Magazine

[ Folio Magazine | 2013-07-26 00:00:00 UTC ]
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Making Yourself Mobile

It’s not news that mobile has become a strategic imperative for publishers. Smartphone ownership has now crossed the 50-percent mark in the U.S., according to the Pew Research Center, while mobile users are reporting significantly higher content consumption levels across the board. But... Continue reading at Folio Magazine

[ Folio Magazine | 2013-07-26 00:00:00 UTC ]
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