Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'
[ PC World | 2017-11-15 00:00:00 UTC ]
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#front lines
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“We don’t do anything without an audience opportunity and a revenue opportunity,” Robertson Barrett, President of Digital Media at Hearst Newspapers, Continue reading at Editor & Publisher
[ Editor & Publisher | 2019-08-08 15:06:02 UTC ]
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#hearst
#digital media
Tinged with love and sadness, Marjan Kamali’s new novel ‘The Stationery Shop’ is an ode to an Iran that no longer exists. Continue reading at The Christian Science Monitor
[ The Christian Science Monitor | 2019-07-28 22:04:19 UTC ]
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#boy meet
#sixty years
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Tinged with love and sadness, Marjan Kamali’s new novel ‘The Stationery Shop’ is an ode to an Iran that no longer exists. Continue reading at The Christian Science Monitor
[ The Christian Science Monitor | 2019-07-28 22:04:19 UTC ]
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#boy meet
#sixty years
#marjan kamali
#stationery shop
#longer exists
#bookstore
Tinged with love and sadness, Marjan Kamali’s new novel ‘The Stationery Shop’ is an ode to an Iran that no longer exists. Continue reading at The Christian Science Monitor
[ The Christian Science Monitor | 2019-07-28 22:04:19 UTC ]
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#boy meet
#sixty years
#marjan kamali
#stationery shop
#longer exists
#bookstore
At the end of her sophomore year in college, Mary Beth Keane’s writing teacher gave her a summer reading list that changed her life. Continue reading at The New York Times
[ The New York Times | 2019-07-26 09:00:00 UTC ]
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#sophomore year
The newly elected board of directors of the Book Industry Study Group will meet for the first time on July 25 in New York City. Continue reading at Publishers Weekly
[ Publishers Weekly | 2019-07-25 04:00:00 UTC ]
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#book industry
An estimated 90% of all written works worldwide are not available in accessible formats. New Zealand is implementing the Marrakesh Treaty to help change that. Continue reading at The Conversation
[ The Conversation | 2019-07-23 20:01:52 UTC ]
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#copyright law
How one listener's experience with a graphic novel on audio changed her perspective on audiobooks -- and her own reading life. Continue reading at Book Riot
[ Book Riot | 2019-07-23 10:40:52 UTC ]
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#reading life
#graphic novel
Solid State Books is Washington, D.C.’s newest book store serving the H Street neighborhood. Co-owners Jake Cumsky-Whitlock and Scott Abel met while working in another D.C. bookstore back in 2004. In 2017, they teamed up to create Solid State Books with a commitment to dynamic programming and... Continue reading at Literrary Hub
[ Literrary Hub | 2019-07-19 08:45:53 UTC ]
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#diverse titles
#bookstore
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Early American conservationist George Bird Grinnell had an enduring impact, writes John Taliaferro. Continue reading at The Washington Post
[ The Washington Post | 2019-07-18 13:53:48 UTC ]
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Try these titles to spark conversation about sadness, identity and other challenging issues Continue reading at The Washington Post
[ The Washington Post | 2019-07-08 13:00:00 UTC ]
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#difficult subjects
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A movement supported by nonprofit groups and libraries is creating literary spaces in places where children find themselves with time on their hands. Continue reading at The New York Times
[ The New York Times | 2019-07-02 09:00:13 UTC ]
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#libraries
Close to 70 children’s book creators will be in Pittsburgh to meet with booksellers at educational sessions, signings, and receptions. Continue reading at Publishers Weekly
[ Publishers Weekly | 2019-06-14 04:00:00 UTC ]
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#book creators
#educational sessions
#bookseller
#children’s book
Following the #MeToo and #ChurchToo movements, religion and spirituality publishers are addressing issues related to masculinity in new titles geared toward men. Continue reading at Publishers Weekly
[ Publishers Weekly | 2019-06-12 04:00:00 UTC ]
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#spirituality publishers
##metoo
The addition of new online features and photo book packages, along with advertising on Facebook and Google, have helped Hawaii-based tech startup JamBios grow the number of memberships on its memory-sharing social media site. When PBN last checked in with JamBios in 2018, the company had just... Continue reading at Silicon Valley Business Journal
[ Silicon Valley Business Journal | 2019-06-01 00:43:17 UTC ]
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#online features
#business model
Social platform's latest tech can detect non-consensual intimate images before they're reported, but victims won't be alerted. Continue reading at Stuff
[ Stuff | 2019-05-31 23:30:00 UTC ]
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#social platform
White supremacists and misogynists see the ancient Mediterranean as a touchstone. A group of concerned scholars, including the Facebook founder’s sister, are sounding the alarm. When members of the Unite the Right rally marched through Charlottesville on August 11, 2017 in polo shirts and... Continue reading at Fast Company
[ Fast Company | 2019-05-30 12:59:08 UTC ]
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#white supremacists
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At the center of the TV industry’s audience targeting efforts is OpenAP, which will roll out a marketplace for advertisers to buy targeted TV and digital video ads. The post ‘Linear cannot exist by itself’: OpenAP wants to help TV ad sellers contend with Google, Facebook appeared first on Digiday. Continue reading at Digiday
[ Digiday | 2019-05-30 04:01:33 UTC ]
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#facebook appeared
#tv industry
Samson Bonkeabantu Brown says he was honored to star in ad‘My father encouraged me to live authentically as my best self’A transgender man learning to shave is featured in a new ad by the razor company Gillette. The ad, posted to Gillette’s Facebook page, features Toronto-based artist Samson... Continue reading at The Guardian
[ The Guardian | 2019-05-28 21:33:38 UTC ]
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The story of Mary Acworth Evershed, who made surprising discoveries about “The Divine Comedy.” Continue reading at The Washington Post
[ The Washington Post | 2019-05-24 13:08:14 UTC ]
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#divine comedy