Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'
[ PC World | 2017-11-15 00:00:00 UTC ]
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With Easter having passed by this time in 2018 and the holy day still a few weeks away this year, overall unit sales of print books rose 4.3% in the week ended Apr. 6, 2019, over the comparable week last year, at outlets that report to NPD BookScan. Continue reading at Publishers Weekly
[ Publishers Weekly | 2019-04-12 00:00:00 UTC ]
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#early april
Microsoft has removed the ebooks category from its online store in a move that will see purchased titles deleted from customer libraries. Continue reading at The Bookseller
[ The Bookseller | 2019-04-05 00:00:00 UTC ]
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Sitting down in a back room at a Dave & Buster’s restaurant in Hollywood, actors Zachary Levi, Asher Angel and Jack Dylan Grazer are amped-up — and not just because they’ve been playing Tomb Raider and Space Invaders arcade games for 20 minutes. In recent days, the three have been watching... Continue reading at Los Angeles Times
[ Los Angeles Times | 2019-04-04 00:00:00 UTC ]
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If you have been using the Microsoft Store as your point of purchase for ebooks, you're going to have to start shopping elsewhere. Microsoft has ditched the Books category from the store, and this means that not only will it not be possible to buy books from the Microsoft Store, but also that... Continue reading at Betanews
[ Betanews | 2019-04-03 00:00:00 UTC ]
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#offers refunds
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A study finds parents focus more on technology with electronic books and interact less with children. Continue reading at BBC News
[ BBC News | 2019-03-25 00:00:00 UTC ]
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#story time
#print books
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Baltimore Mayor Catherine E. Pugh did not fully disclose the $500,000 business relationship she started in 2011 with the University of Maryland Medical System during the time she was a state senator, a period during which she sat on the hospital network’s board of directors and oversaw issues... Continue reading at Baltimore Sun
[ Baltimore Sun | 2019-03-16 00:00:00 UTC ]
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Kogan Page has published the first book on Artificial Intelligence written with the help of AI, in its latest Inspire series titled Superhuman Innovation. Continue reading at The Bookseller
[ The Bookseller | 2019-03-05 00:00:00 UTC ]
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Betty Ballantine in 1980. She was half of a groundbreaking husband-and-wife publishing team who helped establish the market for the modern paperback. Continue reading at The New York Times
[ The New York Times | 2019-02-16 00:00:00 UTC ]
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#helped establish
John Murray has acquired the new "delightfully mind-bending'" book from bestselling author and cartoonist Randall Munroe. Continue reading at The Bookseller
[ The Bookseller | 2019-02-07 00:00:00 UTC ]
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Car manual publisher Haynes saw group profit before tax boom by almost a quarter (23%) for the six months ending 30th November 2018. Continue reading at The Bookseller
[ The Bookseller | 2019-01-25 00:00:00 UTC ]
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WH Smith has reported a “strong trading performance” for Christmas trading, with total sales up 6%. Continue reading at The Bookseller
[ The Bookseller | 2019-01-24 00:00:00 UTC ]
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Michelle Obama's Becoming (Viking) has held the UK Official Top 50 number one spot for a third week, leaping 26% in volume week on week to shift 116,920 copies for £1.87m in the seven days to the end of 22nd December. Continue reading at The Bookseller
[ The Bookseller | 2018-12-28 00:00:00 UTC ]
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#volume week
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When Sean Parker crossed California's beach access police over his wedding in Big Sur, the tech billionaire agreed to create a coastal access app for the people. The app launches Thursday after an unusual collaboration between two very different, but very California, worlds. Continue reading at Los Angeles Times
[ Los Angeles Times | 2018-12-14 00:00:00 UTC ]
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In Seattle, librarians will kick-start what figures to be a busy year with a slate of inspiring authors and speakers; a strong, future-oriented professional program; a host of awards and receptions; and a full slate of author signings and product demos in the exhibit hall. Continue reading at Publishers Weekly
[ Publishers Weekly | 2018-12-14 00:00:00 UTC ]
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#full slate
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Transworld has bought a straight-talking self-help book from serial entrepreneur and NYU professor Scott Galloway, author of The Four, about applying simple algebra for a happier life. Continue reading at The Bookseller
[ The Bookseller | 2018-12-08 00:00:00 UTC ]
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The Bookshop Band will play a 15-date tour across America next month, with sponsorship from Gardners and US-based entertainment distributor All Media Supply. Continue reading at The Bookseller
[ The Bookseller | 2018-12-07 00:00:00 UTC ]
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The Texas Observer published an interesting piece Tuesday about a 74-year-old Dallas-area Republican activist named Ray Myers, who was a 2016 Republican National Convention delegate for Ted Cruz and a co-author of the 2018 Texas Republican Party’s official platform. Myers recently posted a... Continue reading at Slate
[ Slate | 2018-12-05 00:00:00 UTC ]
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Digital news publisher and suddenly-strapped-for-cash Mic is in sales talks, according to sources familiar with the matter who speculated that Bustle Digital Group (BDG) or its founder, Bryan Goldberg, might end up buying it. Mic was founded in 2011 and has largely targeted millennials, covering... Continue reading at AdWeek
[ AdWeek | 2018-11-29 00:00:00 UTC ]
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#layoffs loom
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