Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'
[ PC World | 2017-11-15 00:00:00 UTC ]
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#customer service
#front lines
#improving collaboration
#financial institutions
What are the largest tech product companies in Nashville? We ranked Nashville's tech product companies by local-area tech employees. To view the top five and see which one tops the list, check out the slideshow with this story. For the rest of Nashville's top tech product companies, take a... Continue reading at Silicon Valley Business Journal
[ Silicon Valley Business Journal | 2019-10-02 11:26:24 UTC ]
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Jacaranda Books has snapped up former financial trader Isabelle Dupuy's "deeply incisive" debut novel. Continue reading at The Bookseller
[ The Bookseller | 2019-10-01 12:56:03 UTC ]
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#jacaranda books
Rupert Murdoch, the executive chairman of News Corp and co-chairman of Fox Corp., who built his fortune in the newspaper Continue reading at Editor & Publisher
[ Editor & Publisher | 2019-10-01 07:00:50 UTC ]
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What are the largest tech services companies in Nashville? We ranked Nashville's tech services companies by local-area tech employees. To view the top five and see which one tops the list, check out the slideshow with this story. For the rest of Nashville's top tech services companies, take a... Continue reading at Silicon Valley Business Journal
[ Silicon Valley Business Journal | 2019-09-30 11:24:42 UTC ]
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#ranked nashville
#full list
#includes information
#total number
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#major services
Here's a selection of tasty book club food ideas to make your next meeting a tasty event, from recipes to menus, drinks to snacks. Continue reading at Book Riot
[ Book Riot | 2019-09-30 10:34:26 UTC ]
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#book club
New titles address issues faced by today’s girls with highlights from the lives of powerful women in history, celebrations of cultural and physical differences, and faith-based teachings. Continue reading at Publishers Weekly
[ Publishers Weekly | 2019-09-20 04:00:00 UTC ]
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An author says books are good tools for teaching children social and emotional learning skills. Continue reading at Publishers Weekly
[ Publishers Weekly | 2019-09-13 04:00:00 UTC ]
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Stacy Nethercoat Vice president, cloud solutions Tech Data Corp. Educational background: Bachelor's of Business Administration, University of Iowa What was your first ever paid job? I worked at a fast food place called "Pans & Irons" What is your favorite movie of all time? The Harry... Continue reading at Silicon Valley Business Journal
[ Silicon Valley Business Journal | 2019-09-11 10:40:59 UTC ]
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#vice president
#harry potter
BBC Radio 4 series "Front Row" has announced Booker Prize-shortlisted authors will meet its listeners as part of new plans to cover the award. Continue reading at The Bookseller
[ The Bookseller | 2019-09-09 07:33:32 UTC ]
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#front row
An ex-high school coach and a former pro ballplayer are among the heroes of Sam Kean’s book. Continue reading at The Washington Post
[ The Washington Post | 2019-09-06 11:59:33 UTC ]
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#nuclear bomb
Alice Fleet has been promoted to the role of technology director for Emerald Publishing, with a seat on the board. Continue reading at The Bookseller
[ The Bookseller | 2019-09-05 20:46:09 UTC ]
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#emerald publishing
The National Football League announced a new partnership with TikTok, including plans to sell ads together so brands can sponsor the league’s content and hashtags on the Chinese-made mobile video app. On Tuesday, the NFL unveiled an official TikTok account that accumulated almost 260,000 fans... Continue reading at Advertising Age
[ Advertising Age | 2019-09-03 17:42:40 UTC ]
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Amanda Little meets the people working to make sure the world doesn’t go hungry. Continue reading at The Washington Post
[ The Washington Post | 2019-08-30 12:21:33 UTC ]
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#people working
#world doesn
As part of Ad Age’s continuing media coverage, here’s our ever-expanding annual survey of fall magazine covers, which have been hitting newsstands and subscribers’ mailboxes. We’ll be adding to this post throughout August, so keep coming back. Departures, the lifestyle magazine for American... Continue reading at Advertising Age
[ Advertising Age | 2019-08-22 20:29:00 UTC ]
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#entire profile
#25th anniversary
#fashion/style monthly
#phil poynter
#ruffled collars
#classic ties
#fall women
#enchantingly captured
#marcus piggott
#olivier rizzo
#transparent blouses
#velvet trims
#stay tuned
#details—jeweled buttons
#hearst
As a co-founder of a digital health startup, my daily reading list typically consists of industry news. When I have some downtime, however, I tend to lean towards books that will help me grow as a leader or run our business better. Below are four books for tech execs that are looking for advice,... Continue reading at Betanews
[ Betanews | 2019-08-21 14:09:22 UTC ]
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#technology executives
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Essex library campaigners are warning community groups could face an “unsustainable burden” of nearly £50,000 a year if they choose to run a local library service - and are calling on more to withdraw their offers to run local libraries. Continue reading at The Bookseller
[ The Bookseller | 2019-08-19 21:57:18 UTC ]
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Lottery funds in the UK have generated more than £1.85 million for Book Aid International, and F+W Media's assets in arts and crafts go to Peak Media. The post Industry Notes: UK Postcode Lottery Helps Book Aid; F+W Fine Arts Sold to Peak Media appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives
[ Publishing Perspectives | 2019-08-15 05:30:02 UTC ]
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#book aid
The FUSE Media Summit returns this Nov. 19-21, once again connecting digital media and technology executives for 2 ½ days of expert insights, boardroom case studies, and peer-to-peer discussion. To develop an impactful program, we're working closely with a group of all-star advisors that... Continue reading at Publishing Executive
[ Publishing Executive | 2019-08-13 16:55:01 UTC ]
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#technology executives
#working closely
#hearst magazines
#hearst
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The NBA is kicking the tires on a new scheduling initiative designed to give East Coast hoops fans a reprieve from having to stay up until the wee hours of the morning to keep tabs on the league’s Western Conference superstars. Beginning this season, the NBA is slashing the number of nationally... Continue reading at Advertising Age
[ Advertising Age | 2019-08-13 10:00:00 UTC ]
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#high demand
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Sarah Rose recounts the bravery and sacrifices of 39 British women in the lead-up to D-Day. Continue reading at The Washington Post
[ The Washington Post | 2019-08-09 15:34:06 UTC ]
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