Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'
[ PC World | 2017-11-15 00:00:00 UTC ]
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#customer service
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SAGE has bought technology company Talis and Talis Aspire, its course resource list management system, for an undisclosed sum. Continue reading at The Bookseller
[ The Bookseller | 2018-08-17 00:00:00 UTC ]
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The president of the Turkish Publishers Association has called for international publishers to temporarily abandon the advance payment system when negotiating new rights deals in order to "show solidarity with Turkish publishers" during the country's financial crisis. Continue reading at The Bookseller
[ The Bookseller | 2018-08-16 00:00:00 UTC ]
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#show solidarity
#financial crisis
#international publishers
#rights deals
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Scottish Book Trust has received £40,000 funding for Glasgow Reading Buddies, a project that encourages reading for pleasure in primary schools in Glasgow. Continue reading at The Bookseller
[ The Bookseller | 2018-08-16 00:00:00 UTC ]
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#primary schools
Reality television star and former White House aide Omarosa Manigault Newman’s "Unhinged: An Insider's Account of the Trump White House" finally hit bookstore shelves on Tuesday, and judging by critics’ reactions, they’re not here to make friends. In the book, Manigault Newman claims that she... Continue reading at Los Angeles Times
[ Los Angeles Times | 2018-08-15 00:00:00 UTC ]
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#make friends
Bustle Digital Group acquired Flavorpill Media Inc. to build out the company's experiential programming, Bustle said. Additional terms of the acquisition, which is effective immediately, were not made public. Flavorpill Media Inc. is an online publisher and experiential brand that launched in... Continue reading at AdWeek
[ AdWeek | 2018-08-15 00:00:00 UTC ]
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#effective immediately
#made public
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If you take a quick glance across the magazine rack this month, expect to be greeted by an unprecedented wave of black cover stars. From Glamour to Vogue to Marie Claire, black women are currently providing a welcome respite from the lily-white stars that usually front a depressing 67 percent of... Continue reading at Slate
[ Slate | 2018-08-11 00:00:00 UTC ]
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#fashion magazines
#fashion industry
#lupita nyong
#hollywood reporter
Author Nicola Davies will this autumn sell off artwork donated by illustrators such as Steve Antony and Sophy Henn to her #3000Chairs campaign, which raises money to help child refugees. Continue reading at The Bookseller
[ The Bookseller | 2018-08-10 00:00:00 UTC ]
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Index on Censorship is sending political party UKIP a bundle of books, including The Handmaid's Tale and a copy of the Quran, in a bid to educate its members involved in the attack on Bookmarks. Continue reading at The Bookseller
[ The Bookseller | 2018-08-10 00:00:00 UTC ]
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Donna Louise Hay, the founder of the GozenGirls book club for self-development titles, has branched out by creating a subscription box. Continue reading at The Bookseller
[ The Bookseller | 2018-08-09 00:00:00 UTC ]
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#books launches
Religion Nonfiction bestsellers for July remain focused on self-help, including titles for those suffering from anxiety and insecurity. Plus, new novels by Colleen Coble and Dani Pettrey break the top 10 in Religion Fiction. Continue reading at Publishers Weekly
[ Publishers Weekly | 2018-08-08 00:00:00 UTC ]
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#including titles
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Women in Publishing is to restart its regular meetings this autumn, launching with a panel discussion to explore the pay gap in September. Continue reading at The Bookseller
[ The Bookseller | 2018-08-02 00:00:00 UTC ]
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Much has been made of readers reverting to traditional and trusted media sources in an era of ‘fake news’, a claim borne out by BookScan figures. Continue reading at The Bookseller
[ The Bookseller | 2018-07-31 00:00:00 UTC ]
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Every year, book lovers flock to the DCM Bookfair on Wellington's waterfront to grab an armful of bargains in support of vulnerably housed citizens. But unless a new storage venue is found, this year's event will be the last. Lee-Anne Duncan reports. Continue reading at Stuff
[ Stuff | 2018-07-27 00:00:00 UTC ]
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Public libraries should be replaced by Amazon stories, argued Panos Mourdoukoutas in an article published on Forbes’ website Saturday. "At the core, Amazon has provided something better than a local library without the tax fees," wrote Mourdoukoutas, an economics professor at Long Island... Continue reading at Los Angeles Times
[ Los Angeles Times | 2018-07-24 00:00:00 UTC ]
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#public libraries
#article published
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In the five years since Ilya Kovalchuk abandoned his contract with the New Jersey Devils to play for SKA St. Petersburg in his native Russia, the NHL has trended toward a style driven by youth and speed. Kovalchuk, 35, will not bring youth or speed to the Kings, who signed him to a three-year,... Continue reading at Los Angeles Times
[ Los Angeles Times | 2018-07-15 00:00:00 UTC ]
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The American Library Assn. is under fire for a new policy that will allow hate groups to meet in their facilities. Technically, the library group adopted an interpretation revision to its Library Bill of Rights that states that libraries should allow hate groups to use their facilities for... Continue reading at Los Angeles Times
[ Los Angeles Times | 2018-07-11 00:00:00 UTC ]
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#hate groups
After months of jockeying for the top spot, self-help books by Rachel Hollis and Bob Goff take #1 and #2 on PW’s Religion Nonfiction bestsellers list. Plus, Karen Kingsbury's 'To the Moon and Back' dominates the Religion Fiction list in its second month on sale. Continue reading at Publishers Weekly
[ Publishers Weekly | 2018-07-11 00:00:00 UTC ]
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#rachel hollis
#bob goff
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Oxford University Press has reported a slight decline in revenue and net profit for the fiscal year ended March 31, 2018, compared to fiscal 2017. Continue reading at Publishers Weekly
[ Publishers Weekly | 2018-07-05 00:00:00 UTC ]
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The grime artist teams up with publisher Penguin and asks young authors for their stories. Continue reading at BBC News
[ BBC News | 2018-07-05 00:00:00 UTC ]
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Google and Facebook are making a big show of demonstrating their interest in helping news publishers. The post Will Facebook and Google really help drive subscriptions? appeared first on Digiday. Continue reading at Digiday
[ Digiday | 2018-07-05 00:00:00 UTC ]
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#drive subscriptions
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