To Improve Chatbots, Brands Need to Combine Automation With Human Oversight

Sephora is becoming something of a chatterbox. The beauty retailer regularly converses with customers, whether that's by sharing prom tips with teens on the social media platform Kik, or helping shoppers book in-store appointments via Facebook Messenger. This type of interactive exchange--in which brands, primarily through messaging apps or chatbots, engage with the customers on... Continue reading at 'AdWeek'

[ AdWeek | 2017-11-13 00:00:00 UTC ]
News tagged with: #facebook messenger #messaging apps

Other news stories related to: "To Improve Chatbots, Brands Need to Combine Automation With Human Oversight"


Self-Improvement Boom Sets Book Sales Off on Fast Start in 2021

More than 17.1 million print units were sold in the week ended January 9, 2021 at outlets that report to NPD BookScan, marking the first time in the history of the service that units topped the 17 million mark in the first week in January. Continue reading at Publishers Weekly

[ Publishers Weekly | 2021-01-14 05:00:00 UTC ]
More news stories like this | All news stories tagged with: #fast start


Scottish bookshops keep click and collect option as Sturgeon brands books 'essential'

Bookshops in Scotland will still be able to offer click and collect services despite a toughening of coronavirus restrictions, with Scottish First Minister Nicola Sturgeon branding books “essential items”. Continue reading at The Bookseller

[ The Bookseller | 2021-01-13 21:17:15 UTC ]
More news stories like this | All news stories tagged with: #coronavirus restrictions #collect services #offer click #scottish bookshops


Were human innovations driven by autism?

Simon Baron-Cohen offers a sweeping survey of the types of thinking that spark inventing. Continue reading at The Washington Post

[ The Washington Post | 2021-01-08 13:00:00 UTC ]
More news stories like this |


To All the Off-Brand Series I’ve Loved Before

The Magic Attic Club. The Cheetah Girls. Do you remember these junior varsity of lesser known nostalgic children's book series? Continue reading at Book Riot

[ Book Riot | 2020-12-21 11:33:00 UTC ]
More news stories like this | All news stories tagged with: #children's book #book series #ve loved


Moomin marvellous: Brand raises £1m for Oxfam with Sort Of Books and Waterstones

A special edition of The Invisible Child (Sort Of Books), featuring two short stories from the collection Tales from Moominvalley, has helped to raise £1m for Oxfam's projects supporting women and girls around the world. Continue reading at The Bookseller

[ The Bookseller | 2020-12-21 05:12:22 UTC ]
More news stories like this |


Sesame Street cereal and brands’ fun with the Utah monolith: Wednesday Wake-Up Call

Welcome to Ad Age’s Wake-Up Call, our daily roundup of advertising, marketing, media and digital news. If you're reading this online or in a forwarded email, here's the link to sign up for our Wake-Up Call newsletters. Brought to you by General Mills Cereal sales have risen sharply during the... Continue reading at Advertising Age

[ Advertising Age | 2020-12-02 11:34:50 UTC ]
More news stories like this | All news stories tagged with: #short stories #—including access #find options #corporate subscriptions #subscribers make #newsletters galore #cmo strategy #staying safe #hard task


Corduner to narrate audiobook of human rights lawyer's Parting Words

Sphere has announced that actor Allan Corduner will narrate the audiobook of Parting Words by 100-year-old human rights lawyer Benjamin Ferencz.  Continue reading at The Bookseller

[ The Bookseller | 2020-11-26 03:14:54 UTC ]
More news stories like this | All news stories tagged with: #audiobook #parting words #narrate audiobook


With CRISPR, humans can create their own evolutionary future

Kevin Davies explains the rise and controversies of a powerful gene-editing tool. Continue reading at The Washington Post

[ The Washington Post | 2020-11-20 13:00:00 UTC ]
More news stories like this |


Self-Published Author Moves Brand into Consumer Products

Popular self-published children's author-illustrator Diane Alber is partnering with Surge Licensing to expand her brand and characters globally. Continue reading at Publishers Weekly

[ Publishers Weekly | 2020-11-17 05:00:00 UTC ]
More news stories like this | All news stories tagged with: #consumer products


Structure and human connection 'critical' for home workers, FutureBook hears

Staffers are falling into “dangerous patterns” as a result of working from home during the pandemic, delegates at The Bookseller's Futurebook conference have heard.  Continue reading at The Bookseller

[ The Bookseller | 2020-11-16 12:10:11 UTC ]
More news stories like this | All news stories tagged with: #sfuturebook conference #futurebook hears #human connection


Chronicle Books acquires three game brands from Wild and Wolf

Chronicle Books, which is distributed in the UK by Abrams & Chronicle Books, has acquired three "signature" Wild and Wolf game and toy brands.  Continue reading at The Bookseller

[ The Bookseller | 2020-11-16 00:22:57 UTC ]
More news stories like this | All news stories tagged with: #chronicle books #game brands


Chronicle Buys Game Brands from Wild + Wolf

Chronicle Books has acquired three toy and game brands from Wild + Wolf, a Bath, England–based gift specialist. The deal adds some 350 products to Chronicle's gift and game offerings. Continue reading at Publishers Weekly

[ Publishers Weekly | 2020-11-13 05:00:00 UTC ]
More news stories like this | All news stories tagged with: #game brands #chronicle books


Alison Rich Takes Reins on PRH's Author Brand Development

Alison Rich has been named to the newly created role of senior v-p of author development at Penguin Random House, and is charged with growing authors' platforms in ways that may be tangential to the business of marketing their books. Continue reading at Publishers Weekly

[ Publishers Weekly | 2020-11-12 05:00:00 UTC ]
More news stories like this |


BookTrust and CLPE report small improvements for representation in children's books

Representation in children’s books is still not reflective of society, according to reading charity BookTrust and the Centre for Literacy in Primary Education (CLPE). Continue reading at The Bookseller

[ The Bookseller | 2020-11-10 16:08:26 UTC ]
More news stories like this |


Pang wins Royal Society Science Book Prize with 'instruction manual for humans'

Dr Camilla Pang has won the £25,000 Royal Society Science Book Prize for her debut Explaining Humans (Viking), written as an instruction manual for a world she had difficulty understanding due to her Autism Spectrum Disorder. Continue reading at The Bookseller

[ The Bookseller | 2020-11-03 02:40:20 UTC ]
More news stories like this | All news stories tagged with: #book prize


DoubleVerify Authentic Brand Safety Targeting Comes to Google Display & Video 360

DoubleVerify said Monday that its Authentic Brand Safety targeting is now available on Google Display & Video 360, Google Marketing Platform's demand-side platform. The digital media measurement, data and analytics platform said Authentic Brand Safety enables consistent activation of brand... Continue reading at AdWeek

[ AdWeek | 2020-11-02 18:20:24 UTC ]
More news stories like this | All news stories tagged with: #digital media #demand-side platform


A Revolutionary Brand's Second Coming: Spotlight on Patricia Bragg

A classic library of health books becomes new again and aims to reach another generation of readers. (Sponsored) Continue reading at Publishers Weekly

[ Publishers Weekly | 2020-11-02 05:00:00 UTC ]
More news stories like this |


HC partners with D&AD on hunt for emerging designer for Narnia branding

HarperCollins is collaborating with graphic design company Design and Art Direction (D&AD) to find an emerging designer who will create a new brand identity for C S Lewis' The Chronicles of Narnia series.   Continue reading at The Bookseller

[ The Bookseller | 2020-10-29 10:43:11 UTC ]
More news stories like this | All news stories tagged with: #harpercollins #brand identity


Abigail Dean | 'It is meant to be a novel about humanity and hope'

Girl A, the novel that was the centre of a bidding frenzy on both sides of the Atlantic, looks set to catapult Abigail Dean into the bestseller lists Continue reading at The Bookseller

[ The Bookseller | 2020-10-26 05:10:18 UTC ]
More news stories like this | All news stories tagged with: #bestseller lists #abigail dean


Thomas Nelson, Lysa TerKeurst Launch New Book Brand

Thomas Nelson's Nelson Books imprint is partnering with bestselling author Lysa TerKeurst on COMPEL, a new author training and publishing program geared toward female Christian authors. Continue reading at Publishers Weekly

[ Publishers Weekly | 2020-10-05 04:00:00 UTC ]
More news stories like this | All news stories tagged with: #books imprint #bestselling author #publishing program #thomas nelson