To Improve Chatbots, Brands Need to Combine Automation With Human Oversight

Sephora is becoming something of a chatterbox. The beauty retailer regularly converses with customers, whether that's by sharing prom tips with teens on the social media platform Kik, or helping shoppers book in-store appointments via Facebook Messenger. This type of interactive exchange--in which brands, primarily through messaging apps or chatbots, engage with the customers on... Continue reading at 'AdWeek'

[ AdWeek | 2017-11-13 00:00:00 UTC ]
News tagged with: #facebook messenger #messaging apps

Other news stories related to: "To Improve Chatbots, Brands Need to Combine Automation With Human Oversight"


To Improve Chatbots, Brands Need to Combine Automation With Human Oversight

Sephora is becoming something of a chatterbox. The beauty retailer regularly converses with customers, whether that's by sharing prom tips with teens on the social media platform Kik, or helping shoppers book in-store appointments via Facebook Messenger. This type of interactive exchange--in... Continue reading at AdWeek

[ AdWeek | 2017-11-13 00:00:00 UTC ]
More news stories like this | News stories tagged with: #messaging apps #facebook messenger


How brands are combining audio and video formats to boost digital campaign success

Rachel Brooks, associate director of business marketing, global, Spotify Digital media consumers seamlessly transition from audio to video throughout their day — listening to a favorite playlist during a workout or commute, then tuning into video content when relaxing in front of screens at the... Continue reading at Digiday

[ Digiday | 2023-12-14 15:56:06 UTC ]
More news stories like this | News stories tagged with: #digital media #associate director #video content


Brands and publishers turn to actors and comedians to give chatbots personality

Increasingly, companies like Google are hiring writers to give their AI a more human edge. Companies building bots for platforms like Facebook and Kik can’t really compete with the resource of these tech giants. But giving bots a personality is becoming more of a competitive advantage, companies... Continue reading at Digiday

[ Digiday | 2016-10-12 00:00:00 UTC ]
More news stories like this | News stories tagged with: #competitive advantage #tech giants #hiring writers #publishers turn


Kik Is Launching a Shop for Users to Interact With Chatbots From Brands

Kik has launched its own chatbot shop, further opening the floodgates to users who want to engage with messaging apps from brands and publishers arriving on the Canadian messaging platform. Starting today, Kik's Bot Shop will begin allowing users to download bots for entertainment, customer... Continue reading at AdWeek

[ AdWeek | 2016-04-05 00:00:00 UTC ]
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Why Brands From Barbie to Uber Are So Hot on Chatbots

Richard Smullen says a painfully long wait for a Delta Air Lines customer service rep inspired him to join the world of artificial intelligence. One night about a year ago, having grown tired of waiting for a phone operator to change his flight, he turned to the airline's mobile app—only to... Continue reading at AdWeek

[ AdWeek | 2016-04-04 00:00:00 UTC ]
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Google's Ebook Logo Combines The Best Of Print And Digital Brands

How do you brand the digital book of the future? 50% old school, 50% new school.From a design standpoint, Kindle books aren't radically different than their print counterparts. Letters are rendered in pixels rather than ink, and are somewhat adjustable. But otherwise, a digital a book is the... Continue reading at Fast Company

[ Fast Company | 2015-07-06 00:00:00 UTC ]
More news stories like this | News stories tagged with: #digital brands #traditional publisher #print counterparts #digital book


Just when we need it, ‘Humans’ reminds us what it means to be human

“Humans of New York” author Brandon Stanton shares 16 photos from his globe-spanning new book. Continue reading at The Washington Post

[ The Washington Post | 2020-10-06 13:53:03 UTC ]
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Brand RX part two: The state of brand safety one year later

It's been a year since we've surveyed our audience about the state of brand safety in digital media. Since then, marketers, publishers, social platforms and tech providers have worked overtime to help brands avoid unfortunate adjacencies. Complete the survey and you'll receive a $5 Starbucks... Continue reading at Digiday

[ Digiday | 2018-11-17 00:00:00 UTC ]
More news stories like this | News stories tagged with: #ll receive #social platforms #brand safety


On-Brand, Off-Page: Magazine Brands Aim to Build Social Communities

Both Domino and Seventeen look beyond their pages to interact with audiences. The post On-Brand, Off-Page: Magazine Brands Aim to Build Social Communities appeared first on Folio:. Continue reading at Folio Magazine

[ Folio Magazine | 2017-12-05 00:00:00 UTC ]
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If Magazine Brands Are So Valuable, Why Are There So Many Non-Branded Offshoots?

Publishers take deeper dives into targeted topics, looking to appeal to millennials, expand ad inventory, and drive names into their databases. The post If Magazine Brands Are So Valuable, Why Are There So Many Non-Branded Offshoots? appeared first on Folio:. Continue reading at Folio Magazine

[ Folio Magazine | 2016-06-24 00:00:00 UTC ]
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To Automate or Not to Automate the Rights Business?

At a Publishers Weekly event in NYC, rights directors and agents discussed how automation and standards would improve the book rights business. The post To Automate or Not to Automate the Rights Business? appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2015-03-23 00:00:00 UTC ]
More news stories like this | News stories tagged with: #rights directors #rights business


'Say Nothing' explores 'human wreckage' wrought by young radicals during the Troubles

FX's adaptation of Patrick Radden Keefe's best-selling book focuses on the Price sisters and raises questions about how a bitterly divided country can move on from the past. Continue reading at Los Angeles Times

[ Los Angeles Times | 2024-11-14 11:00:06 UTC ]
More news stories like this | News stories tagged with: #best-selling book #raises questions


Media Briefing: European publishers speak out on advertisers’ punishing brand safety practices

This week's Media Briefing recaps what publishers had to say behind closed doors during last week's Digiday Publishing Summit Europe about the brand safety/suitability practices that are penalizing their ad businesses. Continue reading at Digiday

[ Digiday | 2024-11-07 05:01:00 UTC ]
More news stories like this | News stories tagged with: #publishing summit #closed doors #media briefing


How Brands Find New Audiences As Media Habits Shift

Brands are always on the hunt for new audiences. At ADWEEK's Mediaweek event in New York last week, executives from Coca-Cola's Bodyarmor Sports Nutrition and news publisher The Shade Room discussed how they're expanding their audiences by working with influencers and... Continue reading at AdWeek

[ AdWeek | 2024-11-04 19:20:03 UTC ]
More news stories like this | News stories tagged with: #news publisher #social platforms #content distribution


Top 5 TV-Themed Brand Activations at New York Comic Con 2024

It's that time of the year where the Javits Center will be full of superheroes, supervillains, and more. New York Comic Con kicked off Oct. 17 and will run through Oct. 20. While the East Coast leg is not nearly as large as San Diego's version that took place earlier... Continue reading at AdWeek

[ AdWeek | 2024-10-18 16:49:58 UTC ]
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Experiments With ChatGPT: Why Artificial Intelligence Can’t Replace Human Creativity

Searches, as our publisher first described to me, is an artful essay collection exploring the nature of artificial intelligence and our complicity with technological capitalism. Through a blend of memoir and cultural criticism, the author Vauhini Vara uses the tools of Big Tech (namely ChatGPT)... Continue reading at Literrary Hub

[ Literrary Hub | 2024-09-20 08:56:45 UTC ]
More news stories like this | News stories tagged with: #memoir #big tech #cultural criticism #artificial intelligence


Barnes & Noble Education Looks for Improvement in Fiscal 2025

In the quarter just before the fall rush season begins, B&NE saw sales of its inclusive access programs rise 32% as it continued its efforts to better control costs. Overall, profits slipped 0.3%, to $263.4 million. Continue reading at Publishers Weekly

[ Publishers Weekly | 2024-09-12 04:00:00 UTC ]
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War, Trauma, and Human Courage: A Conversation with Zhang Ling, by Yan Lu

War, Trauma, and Human Courage: A Conversation with Zhang Ling, by Yan Lu Interviews [email protected] Mon, 07/22/2024 - 16:20 Zhang Ling is the author of ten novels, including A Single Swallow (trans. Shelly Bryant) and Where Waters Meet, the... Continue reading at World Literature Today

[ World Literature Today | 2024-07-22 21:20:19 UTC ]
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Customer Traffic Improving at Books-A-Million, Half Price Books

Data from Placer.ai shows that, while both bookstore chains have had some successes in increasing customer traffic, their gains in 2024 trail that of Barnes & Noble. Continue reading at Publishers Weekly

[ Publishers Weekly | 2024-07-08 04:00:00 UTC ]
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Generation Franchise: Why Writers Are Forced to Become Brands (and Why That’s Bad)

Last fall, around the time Britney Spears’s memoir The Woman in Me was published, I went to the Brooklyn stop of Liz Phair’s 30th anniversary tour for her debut album Exile in Guyville. Exile is one of the epochal albums of the 1990s, a Gen X classic; it came out when I was a freshman […] Continue reading at Literrary Hub

[ Literrary Hub | 2024-06-26 08:56:16 UTC ]
More news stories like this | News stories tagged with: #memoir #liz phair