BrandPost: Technology that Helps Meet Financial Customers Needs

Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'

[ PC World | 2017-11-15 00:00:00 UTC ]
News tagged with: #customer service #front lines #improving collaboration #financial institutions

Other Publishing stories related to: 'BrandPost: Technology that Helps Meet Financial Customers Needs'

What’s driving the pilots that will fly paying customers into space?

The stereotype of military and machismo is still prevalent if not exclusive, but the stories are complicated Continue reading at The Washington Post

[ The Washington Post | 2021-06-11 12:00:00 UTC ]
More news stories like this |

Meet the Winners of the 56th Annual Nebula Awards

Announcing the winners of the 56th Annual Nebula Awards, recognizing the best works of science fiction and fantasy published in the US. Continue reading at Book Riot

[ Book Riot | 2021-06-07 14:06:29 UTC ]
More news stories like this | News stories tagged with: #science fiction

Booksellers Grapple with a Host of Issues at Annual Meeting, Town Hall

The ABA held its second virtual annual meeting Thursday, followed by a Town Hall. While some booksellers expressed concerns over publisher discounts and plans by Ingram to ship all IPS titles from a single warehouse, others focused on the future of in-person events. Continue reading at Publishers Weekly

[ Publishers Weekly | 2021-05-28 04:00:00 UTC ]
More news stories like this | News stories tagged with: #annual meeting #town hall #in-person events

Helping Kids Right Now: Spotlight on Daniela Owen

The author and child psychologist helps kids learn to handle anger, sadness, and fear with a series of books designed for early readers. (Sponsored) Continue reading at Publishers Weekly

[ Publishers Weekly | 2021-05-24 04:00:00 UTC ]
More news stories like this | News stories tagged with: #books designed #early readers

YLG to host first Great Northern Meet-Up conference

The Youth Libraries Group (YLG) is partnering with Children’s Books North (CBN) for the first Great Northern Meet-up virtual conference this week. Continue reading at The Bookseller

[ The Bookseller | 2021-05-10 17:33:22 UTC ]
More news stories like this | News stories tagged with: #libraries

China Bestsellers for March: Financial Savvy for Kids

The children's book sector of the Chinese market's bestseller lists is led by the German financial coach Bodo Schäfer. The post China Bestsellers for March: Financial Savvy for Kids appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2021-04-30 15:04:08 UTC ]
More news stories like this | News stories tagged with: #kids appeared #china bestsellers #book sector #chinese market #bestseller lists #children's book

In helping her daughter bloom, a mother changed perceptions of autism

Clara Park successfully challenged the idea that “refrigerator” moms caused the condition. Continue reading at The Washington Post

[ The Washington Post | 2021-04-30 12:00:00 UTC ]
More news stories like this |

BISG Annual Meeting Examines Sustainability on a Number of Levels

The Book Industry Study Group's annual meeting focused on issues around book publishing’s impact on the environment, the continuing effect of the pandemic on the supply chain, and the industry’s response, examined under the theme of “Publishing for a Sustainable Future.” Continue reading at Publishers Weekly

[ Publishers Weekly | 2021-04-27 04:00:00 UTC ]
More news stories like this | News stories tagged with: #book publishing #supply chain #sustainable future #book industry

Meet the Good Guys: Close-up on Ed Brubaker and Sean Phillips

To mark the publication of Friend of the Devil, the latest graphic novel in their Reckless series, PW/ sat down to chat with Brubaker and Phillips about the new book, their long-time partnership, and a whole lot more. (Sponsored) Continue reading at Publishers Weekly

[ Publishers Weekly | 2021-04-22 04:00:00 UTC ]
More news stories like this | News stories tagged with: #ed brubaker #latest graphic #graphic novel

Booksellers in England and Wales rejoice as doors are thrown open to customers

A number of booksellers from across England and Wales have reported an ‘amazing’ spell of trading after being allowed to reopen again to customers this week. Continue reading at The Bookseller

[ The Bookseller | 2021-04-18 00:30:12 UTC ]
More news stories like this |

Doubleday Expands into Wellness and Self-Help

The Doubleday division of Penguin Random House is expanding its nonfiction list to include wellness and self-help titles. The first titles are expected to be published in 2023. Continue reading at Publishers Weekly

[ Publishers Weekly | 2021-04-15 04:00:00 UTC ]
More news stories like this | News stories tagged with: #nonfiction list #penguin random house

In Cleveland, four men helped bring baseball into the modern age

Bob Feller, Satchel Paige, Larry Doby and Bill Veeck represented integration and commercialization. Continue reading at The Washington Post

[ The Washington Post | 2021-04-09 12:00:00 UTC ]
More news stories like this | News stories tagged with: #modern age

Meet Our New Release Index: How it Works and Why You’ll Love It

The Book Riot New Release Index allows book lovers to view ALL upcoming book releases in one centralized place. Learn more now! Continue reading at Book Riot

[ Book Riot | 2021-04-01 10:33:00 UTC ]
More news stories like this | News stories tagged with: #ll love #book lovers #upcoming book

Meet BISG's Kris Kliemann

In a week-long series, 'PW' talks with the chairs of BISG's five committees. We conclude the series today with Kris Kliemann, president of Kliemann & Company, a firm that advises clients on all rights-related issues. As chair of the BISG rights committee, Kliemann discusses why everyone in... Continue reading at Publishers Weekly

[ Publishers Weekly | 2021-03-12 05:00:00 UTC ]
More news stories like this | News stories tagged with: #meet bisg #week-long series

Meet the forgotten rebels and quiet revolutionaries of women’s history

From rights advocates to scientists, Rosalind Miles pulls female pioneers out of obscurity. Continue reading at The Washington Post

[ The Washington Post | 2021-03-05 13:00:00 UTC ]
More news stories like this |

20 Biography Books For Kids To Help Them Dream Big

A collection of the best biography books for kids to help them learn about history’s most fascinating people and dream a bit bigger, including Turning Pages: My Life Story by Sonya Sotomayor, illustrated by Lulu Delacre. Continue reading at Book Riot

[ Book Riot | 2021-02-26 11:34:00 UTC ]
More news stories like this | News stories tagged with: #dream big #bit bigger #life story #lulu

Every little helps

Repetition is the mother of learning. Sadly, it is also the genesis of entrenched behaviour and bad habits. On this basis, I for one am keeping hope alive that repetition can be the unlearning of ingrained bad behaviour. Maybe I am just a dreamer. Continue reading at The Bookseller

[ The Bookseller | 2021-02-26 00:16:33 UTC ]
More news stories like this |

Meet the bookstore owner behind National Black Literacy Day.

Chicago’s only Black woman-owned bookstore opened in the summer of 2019. Over the past two years, Semicolon has served as a vital and vibrant cultural hub and gallery space. Last summer, as the coronavirus began to tear through our country and small businesses had to close their doors, Semicolon... Continue reading at Literrary Hub

[ Literrary Hub | 2021-02-12 16:25:48 UTC ]
More news stories like this | News stories tagged with: #bookstore owner #small businesses #bookstore