Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'
[ PC World | 2017-11-15 00:00:00 UTC ]
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In the nineteen-fifties, the Cory Book Service quietly connected a community. Then it was forgotten. Continue reading at New Yorker
[ New Yorker | 2021-10-05 21:58:03 UTC ]
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The 2021 Digiday Technology Awards are recognizing the tech companies driving the digital media industry forward. See this year's nominees. The post Yieldmo, Quotient and InMobi join this year’s Digiday Technology Awards nominees appeared first on Digiday. Continue reading at Digiday
[ Digiday | 2021-10-05 18:30:00 UTC ]
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Shah Muhammad Rais, who was made famous in The Bookseller of Kabul, has vowed to keep his bookshop open, despite having had only two customers since the Taliban retook the country in the middle of August. Founded in 1974 Rais’s store has seen regimes (along with foreign powers) come and go, and... Continue reading at Literrary Hub
[ Literrary Hub | 2021-09-28 15:00:23 UTC ]
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For nearly every type of book, the physical book is not the thing we admire. The merit is situated outside the paper and glue. A novel, collection of short stories, memoir, gathering of poems, all create a story—whatever that may mean—in a reader’s head. A cookbook creates a fine meal upon a... Continue reading at Literrary Hub
[ Literrary Hub | 2021-09-23 08:49:17 UTC ]
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You may be sick of hearing over and over to recycle more or use a reusable bag. A new book called ‘Regeneration’ explains how you can support the changes that are truly needed. There’s one clear antidote for climate anxiety: If you can take strategic steps to address climate change, it begins to... Continue reading at Fast Company
[ Fast Company | 2021-09-21 07:00:55 UTC ]
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The children’s book market has increased by more than 11% this year, boosted by picture books, non-fiction and a remarkable 61% growth in YA sales. Continue reading at The Bookseller
[ The Bookseller | 2021-09-20 01:05:47 UTC ]
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Frederick Douglass pushed for progress for Black people, but Andrew Johnson erased it. Continue reading at The Washington Post
[ The Washington Post | 2021-09-03 12:00:00 UTC ]
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Fictional story created with Fig expands on previous ad and prepares kids with transition to a new abode. Continue reading at Advertising Age
[ Advertising Age | 2021-08-31 12:00:00 UTC ]
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They deal with homework, teenage romance — and often, larger burdens, Elly Fishman writes. Continue reading at The Washington Post
[ The Washington Post | 2021-08-27 12:00:00 UTC ]
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Women in media in Kabul tell of trying to destroy traces of their identity as they brace for Taliban retributionWhen president Ashraf Ghani slipped out of Afghanistan with no warning, he took with him any glimpse of hope left for the nation’s women – especially those who are educated and... Continue reading at The Guardian
[ The Guardian | 2021-08-16 08:37:35 UTC ]
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For Karr High School’s Brice Brown, building self-worth is more important than winning games. Continue reading at The Washington Post
[ The Washington Post | 2021-08-13 12:00:00 UTC ]
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Maryland's recently passed library e-book law will require any publisher offering to license "an electronic literary product" to consumers in the state to also offer to license the content to public libraries "on reasonable terms." The question now is: what are reasonable terms? Continue reading at Publishers Weekly
[ Publishers Weekly | 2021-08-13 04:00:00 UTC ]
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Pan Macmillan has picked up a Regency-set romantic comedy by Lisa Berne, billed as “Bridgerton meets 'Groundhog Day'”. Continue reading at The Bookseller
[ The Bookseller | 2021-08-06 17:09:19 UTC ]
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The owners of five indie bookstores express their appreciation for the financial assistance, as well as information and resources provided by Binc. Continue reading at Publishers Weekly
[ Publishers Weekly | 2021-08-06 04:00:00 UTC ]
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Travel restrictions and shelter-in-place advisories at the start of the pandemic dried up orders from clients in the travel books and maps segment very quickly. “But now that travel has become possible again,” says Howard Musk, president and CEO of print management company Imago, “we are seeing... Continue reading at Publishers Weekly
[ Publishers Weekly | 2021-07-23 04:00:00 UTC ]
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Essay Sylvia Petter recalls Austrian writer Friederike Mayröcker, who passed away June 4, not long after the book-themed TV series ÜBER featured her in its first episode. Friederike Mayröcker passed away on June 4, 2021, in Vienna, aged ninety-six. She... Continue reading at World Literature Today
[ World Literature Today | 2021-07-12 18:58:06 UTC ]
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These websites and apps boost your reading speed, keep track of your personal library and recommend just the right book to fit your mood. Continue reading at The Washington Post
[ The Washington Post | 2021-07-10 12:00:00 UTC ]
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The video-sharing social media platform TikTok is not just a place where teens share the latest dance crazes—it’s also proving a driver of book sales, and beyond teen reads too. Continue reading at The Bookseller
[ The Bookseller | 2021-07-03 06:18:22 UTC ]
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Publishing houses in Romania are working together to produce the Echo audiobook subscription platform, a first in its market. The post Beat Technology Is Developing Romania’s First Audiobook Program appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives
[ Publishing Perspectives | 2021-06-14 04:05:13 UTC ]
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The stereotype of military and machismo is still prevalent if not exclusive, but the stories are complicated Continue reading at The Washington Post
[ The Washington Post | 2021-06-11 12:00:00 UTC ]
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