BrandPost: Technology that Helps Meet Financial Customers Needs

Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'

[ PC World | 2017-11-15 00:00:00 UTC ]
News tagged with: #customer service #front lines #improving collaboration #financial institutions

Other Publishing stories related to: 'BrandPost: Technology that Helps Meet Financial Customers Needs'


Why Publishing Sitcoms Help Me Maintain Hope and Humor for the Future of the Industry

Hollywood can’t resist a literary adaptation. Frontlist, backlist—it’s all fodder for screenplays. The publishing world itself also feeds the insatiable page-to-screen pipeline: from 1930s and ’40s screwball satires about newspaper reporters (His Girl Friday, Meet John Doe, Mr. Deeds Goes to... Continue reading at Literrary Hub

[ Literrary Hub | 2022-08-18 08:53:31 UTC ]
More news stories like this | News stories tagged with: #publishing world


How to Help Libraries Affected by the Kentucky and Missouri Floodings

What public libraries in flooded regions of Missouri and Kentucky are doing for their communities + how you can support them. Continue reading at Book Riot

[ Book Riot | 2022-08-16 13:01:51 UTC ]
More news stories like this | News stories tagged with: #public libraries #libraries


Three Raymond Briggs books that helped make the graphic novel respectable

Much of his work was imbued with a sense of the end, so it is fitting to look back at three of his best works to mark the illustrator’s passing Continue reading at The Conversation

[ The Conversation | 2022-08-11 15:31:10 UTC ]
More news stories like this | News stories tagged with: #helped make #graphic novel


Augusten Burroughs wants to help you process your trauma through writing (for $50,000).

If you have unprocessed trauma, $50,000, and a sense of adventure when it comes to your mental health, a new “wellness recovery program” created by Augusten Burroughs—author of the best-selling memoir Running With Scissors—may be right up your alley. The week-long program, called Focus-Directed... Continue reading at Literrary Hub

[ Literrary Hub | 2022-08-08 14:41:32 UTC ]
More news stories like this | News stories tagged with: #mental health #memoir


Reader does this question need a comma? A new book offers grammar help.

Roving grammarian Ellen Jovin helps settle questions about commas, split infinitives and more in “Rebel With a Clause” Continue reading at The Washington Post

[ The Washington Post | 2022-07-26 12:00:53 UTC ]
More news stories like this |


Meet the Editor: Valerie Weaver-Zercher

An acquiring editor at Broadleaf Books hunts for diverse writers who take on 'the urgent issues of our day.' Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-07-26 04:00:00 UTC ]
More news stories like this | News stories tagged with: #acquiring editor #diverse writers


ABA Holds Annual Meeting and Town Hall

For the third year running, the American Booksellers Association held its annual meeting and town hall virtually. More than 260 booksellers participated, and discussions ranged from free speech issues to consolidation within the industry. Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-07-15 04:00:00 UTC ]
More news stories like this | News stories tagged with: #town hall #year running #annual meeting #american booksellers association


Meal kit company sued by customers who claim 'contaminated' lentils led to gallbladders removals

Vegan meal kit startup Daily Harvest has been hit with two lawsuits by customers alleging they needed gallbladder removals after eating one of the company's products, reportedCNN. Last month the company issued a voluntary recall of its “French Lentil + Leek Crumbles” dish following multiple... Continue reading at Engadget

[ Engadget | 2022-07-01 23:30:53 UTC ]
More news stories like this | News stories tagged with: #pearson


Post-Roe, Publishers Scramble to Meet the Political Moment

Sales of books concerning reproductive rights began moving up when the draft opinion overturning Roe v. Wade was leaked in May, and publishers are now working to meet demand following the June 24 decision by the Supreme Court that ended a constitutional right to an abortion. Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-06-28 04:00:00 UTC ]
More news stories like this | News stories tagged with: #meet demand #political moment #supreme court


New Kids’ Book Says It’s OK to Ask for Help—Even If You’re a Rabbi

Alice Blumenthal McGinty demonstrates how learning to ask for help can create a stronger community in her new children’s book, ‘A Synagogue Like Home’ (Candlewick, Aug.), which depicts a week in the life of a contemporary synagogue. Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-06-22 04:00:00 UTC ]
More news stories like this |


Nielsen's new measurement solution takes shape with custom audiences and ROI options

Nielsen One Alpha, to be showcased at Cannes, will add outcomes measurement options for CPG and automotive by early 2023. Continue reading at Advertising Age

[ Advertising Age | 2022-06-15 13:00:00 UTC ]
More news stories like this | News stories tagged with: #nielsen


Meet Linda Sunshine, Groundbreaking Book Trade Comics Editor

Linda Sunshine established comics reprint imprints at both Harmony Books and Fireside in the 1970s that produced some of the earliest hardcover and trade paperback comics collections in the book trade. Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-06-15 04:00:00 UTC ]
More news stories like this | News stories tagged with: #book trade


Frankfurt’s Guest of Honor Spain Meets With Madrid’s Press

As many as 450 Spanish works may be published in translation by the October 19 to 23 run of Frankfurter Buchmesse this year. The post Frankfurt’s Guest of Honor Spain Meets With Madrid’s Press appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2022-06-14 14:54:56 UTC ]
More news stories like this | News stories tagged with: #post frankfurt #frankfurter buchmesse


Printing fake news, this editor helped push America into World War I

Providence Journal editor John Revelstoke Rathom also had a fake biography, writes journalist Mark Arsenault. Continue reading at The Washington Post

[ The Washington Post | 2022-05-20 12:00:53 UTC ]
More news stories like this | News stories tagged with: #world war


Help Copper Canyon Press raise $80,000 for an anthology and film on translator Red Pine.

This seems like a cause worth supporting, if you’re able: Copper Canyon Press has launched a Kickstarter to help fund two projects featuring Red Pine, whose work translating Chinese poetry and Buddhist texts has reached audiences around the world. Here’s how Copper Canyon describes Red Pine: He... Continue reading at Literrary Hub

[ Literrary Hub | 2022-05-17 16:02:50 UTC ]
More news stories like this | News stories tagged with: #best-selling author #anthology


Bloom Books Is Helping Young Readers Grow

The new imprint from Ulysses Press aims to foster a love of reading in juvenile and young adult readers Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-05-16 04:00:00 UTC ]
More news stories like this |


How reading helps us build empathy and resist tyranny

While arguing against intolerance, Azar Nafisi draws parallels between literary dystopias and contemporary America. Continue reading at The Washington Post

[ The Washington Post | 2022-04-29 12:00:16 UTC ]
More news stories like this | News stories tagged with: #resist tyranny #contemporary america


No Actions Offered to Librarians to Help With Book Bans From National Org: Book Censorship News, April 8, 2022

This week's book censorship news includes a look at what the American Library Association is -- and is not -- doing right now. Continue reading at Book Riot

[ Book Riot | 2022-04-08 10:41:00 UTC ]
More news stories like this | News stories tagged with: #book bans #library association


The Civil War’s financial battles

The North's modern economy and wartime financial innovations all but guaranteed victory, Roger Lowenstein argues. Continue reading at The Washington Post

[ The Washington Post | 2022-04-01 12:00:59 UTC ]
More news stories like this | News stories tagged with: #civil war


Many Americans distrust emerging technology, new study finds

For more than a century, popular science fiction has promised us a future filled with robotics and AI technologies. In 2022, many of those dreams are being realized — computers recognize us on sight and cars can drive themselves, we’re building intelligent exoskeletons that multiply our strength... Continue reading at Engadget

[ Engadget | 2022-03-31 17:00:38 UTC ]
More news stories like this | News stories tagged with: #working conditions #potential benefits #science fiction