Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'
[ PC World | 2017-11-15 00:00:00 UTC ]
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Many readers are back to meeting in person after being forced to embrace Zoom book clubs during the pandemic. Continue reading at HuffPost
[ HuffPost | 2023-03-16 09:45:02 UTC ]
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The 75-year-old Folio Society partnered with Bologna Book Plus to reach out to the book fair's internationally active illustrators. The post The Folio Society: At Bologna To Meet Illustrators appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives
[ Publishing Perspectives | 2023-03-13 16:48:07 UTC ]
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According to data, women are now publishing more books than men are, and it's affecting the publishing world in a big way. Continue reading at Book Riot
[ Book Riot | 2023-03-07 17:36:00 UTC ]
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Author Britney Winn Lee is bringing body-scan meditation to young readers in ‘Good Night, Body: Finding Calm from Head to Toe,’ featuring a guide to acknowledging and relaxing each body part, tranquil illustrations, and notes for parents. Continue reading at Publishers Weekly
[ Publishers Weekly | 2023-02-08 05:00:00 UTC ]
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Every bookstore has regulars, but no bookstore has such a wide and eccentric cast of recurring characters as New York’s Strand. To work there, as I did for one memorable year, is to know them: the sellers, the hagglers, the unyielding optimists checking in at the information desk for the... Continue reading at Literrary Hub
[ Literrary Hub | 2023-02-07 09:57:29 UTC ]
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Among the topics addressed in a joint PubWest/BMI meeting were the need for publishers to continue to support domestic printers and the steady increase in more sustainable printing processes. Continue reading at Publishers Weekly
[ Publishers Weekly | 2023-02-06 05:00:00 UTC ]
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You might not be stuck inside watching shows like you were at the height of the pandemic, but there were clearly some favorite online titles last year. Nielsen has shared its top streaming shows of 2022 in the US, and the most-streamed by far was Stranger Things — the fourth season helped... Continue reading at Engadget
[ Engadget | 2023-01-27 18:20:44 UTC ]
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Unlike Kindles, Kobo e-readers don’t have generic screensavers appear on screen when in standby mode. Not by default. Even on more premium models like the Kobo Libra 2 and Kobo Sage, your only options are your current book’s cover or a blank screen that says “Sleeping.” Fortunately, if... Continue reading at PC World
[ PC World | 2023-01-27 17:00:00 UTC ]
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Following the success of Enneagram books published in 2016 and onward, Christian publishers are applying the ancient personality typing system to relationships as well as spiritual and professional growth. Continue reading at Publishers Weekly
[ Publishers Weekly | 2023-01-25 05:00:00 UTC ]
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If you are a debut author or a literary fiction and nonfiction stan, you’ve likely heard of Debutiful. Adam Vitcavage launched the podcast and website dedicated to highlighting the work of debut authors in January 2019. It has since become a beacon in the literary community, helping over 100,000... Continue reading at Electric Literature
[ Electric Literature | 2023-01-18 12:00:00 UTC ]
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An accidental release of Prince Harry's memoir Spare, five days ahead of schedule, led to round-the-clock coverage of the book and its many revelations. Publishing professionals say the outcome has been highly beneficial for sales. Continue reading at CBC
[ CBC | 2023-01-14 09:00:00 UTC ]
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From audiobook subscriptions to bullet journals to reading lights, here are some things that can help you meet your 2023 reading goals.- Clare Barnett Continue reading at Book Riot
[ Book Riot | 2023-01-09 11:34:00 UTC ]
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Book Club for Inmates, a program run in federal penitentiaries, is having a big impact on inmates at Grand Valley Institution for Women in Kitchener, Ont., helping them develop great discussions and open up about their own lives. Continue reading at CBC
[ CBC | 2023-01-03 11:00:00 UTC ]
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Don’t miss these short stories featuring firefighting drones, lab-grown mammals, long-buried fan fiction, and much more. Continue reading at Slate
[ Slate | 2022-12-30 10:50:00 UTC ]
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The end of the year has produced a spike in financial troubles that include at least four independent comics publishers. Continue reading at Publishers Weekly
[ Publishers Weekly | 2022-12-22 05:00:00 UTC ]
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At industry events and inside board rooms, digital media executives talk a big game about diversity, equity and inclusion, but the conversation often falls back on the same excuse: The technology, or the media, simply isn't there to achieve the goals that sound good on record. Advertisers... Continue reading at AdWeek
[ AdWeek | 2022-12-12 11:00:00 UTC ]
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The U.K. children’s book publisher spreads its wings into the North American market. (Sponsored) Continue reading at Publishers Weekly
[ Publishers Weekly | 2022-11-28 05:00:00 UTC ]
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The 2022 Digiday Technology Awards winners demonstrated how companies are diving head-first into new technologies and adapting to meet the needs of the digital media industry. This year, e-commerce, sustainability and influencer marketing emerged as themes most often seen among the entrants and... Continue reading at Digiday
[ Digiday | 2022-11-17 19:30:00 UTC ]
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The winners of the 73rd National Book Awards—given every year in Young People’s Literature, Translation, Poetry, Nonfiction, and Fiction—will be announced next week in a ceremony hosted by Padma Lakshmi at Cipriani Wall Street in New York City (and streamable online). Ahead of the festivities,... Continue reading at Literrary Hub
[ Literrary Hub | 2022-11-09 09:53:33 UTC ]
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