Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'
[ PC World | 2017-11-15 00:00:00 UTC ]
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Fiction and nonfiction writers presenting their work at this year’s Winter Institute range from renowned keynotes and all-star bestsellers to love-at-first-read newcomers. Continue reading at Publishers Weekly
[ Publishers Weekly | 2024-01-25 05:00:00 UTC ]
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Our annual pick of the most exciting debut fiction has previously tipped Sally Rooney and Louise Kennedy, Tom Crewe and Douglas Stuart. Here the class of 2024 tell us their storiesEach year since 2014, the Observer New Review’s writers and editors have read scores of forthcoming debut novels... Continue reading at The Guardian
[ The Guardian | 2024-01-14 07:00:20 UTC ]
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Dear Lit Hub Reader, We need your help. For the past decade, Literary Hub has brought you the best of the book world for free—no paywall. Now, as one of the last independent book-focused publications on the internet, we want to cover an even larger part of that world. Because of you, Lit Hub has […] Continue reading at Literrary Hub
[ Literrary Hub | 2023-12-15 08:22:22 UTC ]
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CEO Peter Warwick attributed lower than expected second quarter results to a “complex” school environment characterized by “growing polarization in U.S. society and politicized schools and school boards.” Continue reading at Publishers Weekly
[ Publishers Weekly | 2023-12-15 05:00:00 UTC ]
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Hay House, founded by the late Louise Hay and acquired by Penguin Random House, has offices in Australia, India, the States, and UK. The post Penguin Random House Acquires Self-Help Publisher Hay House appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives
[ Publishing Perspectives | 2023-12-13 03:58:01 UTC ]
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The publishing world made plenty of news in 2023, but not only because of the books themselves Continue reading at ABC News
[ ABC News | 2023-12-08 14:55:07 UTC ]
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Media mogul was accompanied by Fox News’ Benjamin Hall, who was injured while covering the war, and Jerome Starkey from UK tabloid the SunThe Fox Corp chief executive, Lachlan Murdoch, has met with Volodymyr Zelenskiy in the Ukrainian capital in what Kyiv said was a “very important signal” of... Continue reading at The Guardian
[ The Guardian | 2023-11-21 01:11:04 UTC ]
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The inaugural rights center at Nairobi International Book Fair featured B2B meetings and an issue-driven panel discussion. The post Rights Edition: Discussion, Meetings in Nairobi’s New Trading Center appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives
[ Publishing Perspectives | 2023-11-17 19:53:37 UTC ]
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Stephanie Land’s new book, Class: A Memoir of Motherhood, Hunger, and Higher Education, is out today, so we asked her a few questions about her routine, writing advice, and how she deals with writers block. Who do you most wish would read your book? Anyone who has authority over a person who... Continue reading at Literrary Hub
[ Literrary Hub | 2023-11-07 09:50:56 UTC ]
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In an October 30 message, Goodreads officials urged users to report activity designed to “harass readers or authors, or attempt to artificially deflate or inflate the overall rating” of books. Continue reading at Publishers Weekly
[ Publishers Weekly | 2023-11-03 04:00:00 UTC ]
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News Corp reporter bought a pink doughnut, a soft drink and tobacco as part of a NSW government endorsed media stunt. Plus: cartoonists go their own wayFollow our Australia news live blog for latest updatesGet our morning and afternoon news emails, free app or daily news podcastWhat happens when... Continue reading at The Guardian
[ The Guardian | 2023-11-03 02:06:22 UTC ]
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Publisher to double dividend after demand grows for books by Sarah J Maas and Samantha ShannonBusiness live – latest updatesThe book publisher Bloomsbury has hit record profits in the first half of the year thanks in part to a boom in fantasy fiction driven by the American author Sarah J Maas,... Continue reading at The Guardian
[ The Guardian | 2023-10-26 07:50:43 UTC ]
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Jenée Desmond-Harris is joined by best-selling author of Bad Feminist and Opinions, Roxane Gay. Continue reading at Slate
[ Slate | 2023-10-20 09:00:00 UTC ]
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The author of 'Do You Remember Being Born?' explains how he created a "Moorebot" to generate the verse in the novel. Continue reading at Publishers Weekly
[ Publishers Weekly | 2023-10-20 04:00:00 UTC ]
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Business secretary privately met media mogul in apparent breach of ministerial code of conductKemi Badenoch failed to declare a meeting that she held with Rupert Murdoch days after she was appointed to the cabinet – in a breach of transparency rules.The business and trade secretary reacted... Continue reading at The Guardian
[ The Guardian | 2023-10-02 19:19:20 UTC ]
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The artist’s new picture book for adults explores the power of collective action. If you’re a parent, there’s a good chance you know the artist Oliver Jeffers. He illustrated the wildly popular children’s book, The Day the Crayons Quit, and he’s also written and illustrated several of his own... Continue reading at Fast Company
[ Fast Company | 2023-10-02 05:00:00 UTC ]
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In anticipation of Banned Books Week, Brooklyn Public Library’s collections manager Leigh Hurwitz joins co-hosts Whitney Terrell and V.V. Ganeshananthan to discuss how the recent, dramatic rise in book bans disproportionately affects young people, and why BPL has chosen to offer access to its... Continue reading at Literrary Hub
[ Literrary Hub | 2023-09-28 08:18:01 UTC ]
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Who doesn't want to throw a Halloween book club? Find Halloween book club ideas, decor, party favors, and recommended reads all here! Continue reading at Book Riot
[ Book Riot | 2023-09-25 10:30:00 UTC ]
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Not all international audiobook markets are evolving at the same pace, according to speakers at the second online Frankfurt Rights Meeting. The post Frankfurt Rights Meeting 2: Developments in Audio appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives
[ Publishing Perspectives | 2023-09-16 00:02:33 UTC ]
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