Today, the financial services industry is expected to provide anytime, anywhere customer service to help meet its clients’ needs.Contact center agents are on the front lines and expected to deliver a seamless experience across every channel, every time. Advanced technology is changing the way contact centers work by improving collaboration, allowing faster and easier access to critical information and improving customer service.Take a look at our eBook that explains how financial institutions can empower contact center agents with the technology they need to optimize every customer interaction. Learn more about how CDW’s dedicated financial services team can help you address complex IT challenges by orchestrating customizable contact center solutions featuring products from the industry’s leading technology partners.To read this article in full, please click here Continue reading at 'PC World'
[ PC World | 2017-11-15 00:00:00 UTC ]
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To survive in the age of Amazon, B&N CEO James Daunt said bookstores "need to look good and have great books and passionate booksellers" in an interview with BISG executive director Brian O'Leary. Continue reading at Publishers Weekly
[ Publishers Weekly | 2020-09-14 04:00:00 UTC ]
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The Daily Telegraph and Sky News summit was designed to help reinvigorate rural towns but some councillors unhappy they were asked to help fund itThe Daily Telegraph and Sky News asked the Snowy Monaro regional council for $15,000 in cash and services to help pay for the newspaper’s “bush... Continue reading at The Guardian
[ The Guardian | 2020-09-04 20:00:35 UTC ]
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The Fairfax company will continue providing its digital health platform for the All of Us research program, an NIH initiative building a database of more than 1 million patients. Continue reading at Silicon Valley Business Journal
[ Silicon Valley Business Journal | 2020-09-02 11:30:00 UTC ]
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"The One and Only Sparkella" is dedicated to the actor's daughter, Everly, "who loves sparkly, rainbow-y things." Continue reading at HuffPost
[ HuffPost | 2020-09-01 00:28:27 UTC ]
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A look back in history to how YA librarians and libraries helped create the young adult category of books for teens. Continue reading at Book Riot
[ Book Riot | 2020-08-31 10:30:00 UTC ]
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The book marketing software platform provides publishers and authors with the tools to create customized marketing campaigns that reach reviewers and readers, boosting book sales. (Sponsored) Continue reading at Publishers Weekly
[ Publishers Weekly | 2020-08-31 04:00:00 UTC ]
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More than 83 million U.S. households have at least one smart device, and most of us have more than one. In fact, in the U.S., on average we have 11 devices connected to our home networks, according to one study.Take a quick tally of your own devices. Smartphones? Check. Smart TV(s), Roku, or... Continue reading at PC World
[ PC World | 2020-08-25 16:57:00 UTC ]
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We talk with Serendipity Literary Agency founder Regina Brooks, who has built a roster of award-winning authors and illustrators while remaining committed to making the publishing industry more diverse. Continue reading at Publishers Weekly
[ Publishers Weekly | 2020-08-21 04:00:00 UTC ]
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With most bookstores and libraries still closed, some are turning to the neighborhood boxes, others avoiding the risk. Jay Duplass is on the fence. Continue reading at Los Angeles Times
[ Los Angeles Times | 2020-08-20 14:00:35 UTC ]
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#libraries
Publishers say books of new or familiar prayers appeal to Christians who may struggle to express words of praise, petition or gratitude. Continue reading at Publishers Weekly
[ Publishers Weekly | 2020-08-10 04:00:00 UTC ]
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"Meet the Snapchat Generation," Snap Inc.'s first-ever global business-to-business marketing campaign, is going live Monday across print, broadcast and digital media channels in the U.S., Canada and Australia. The campaign will be extended to the U.K. oh Aug. 17 and to the rest of Europe, as... Continue reading at AdWeek
[ AdWeek | 2020-08-03 04:00:52 UTC ]
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A former U.S. poet laureate’s new memoir reflects on the power of storytelling to reconcile past traumas—and offers lessons for surviving the cataclysms of the present. Continue reading at The Atlantic
[ The Atlantic | 2020-08-01 12:00:00 UTC ]
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As readers look to understand America’s current period of social crisis and street protest, agent Tanya McKinnon, founder and principal of McKinnon Literary, aims to deliver the right books to them. Continue reading at Publishers Weekly
[ Publishers Weekly | 2020-07-24 04:00:00 UTC ]
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Looking for book club questions and a reading guide for THE IMMORTALISTS by Chloe Benjamin?We've got your next meeting covered. Continue reading at Book Riot
[ Book Riot | 2020-07-23 10:34:11 UTC ]
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In an email to its members on Wednesday, the National Book Critics Circle's board of directors announced that its members have called for a meeting to remove v-p of grants Carlin Romano from the board. Continue reading at Publishers Weekly
[ Publishers Weekly | 2020-07-23 04:00:00 UTC ]
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Figures for last year show sales of £6.3bn, up 20% on 2015, but the Publishers Association says sector needs government support to weather coronavirusBook sales in the UK hit record levels in 2019, driven by a surge in audiobook and nonfiction titles, according to new figures released as... Continue reading at The Guardian
[ The Guardian | 2020-07-21 23:01:08 UTC ]
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#harry potter
#print sales
#audiobook
#publishers association
Hamish Hamilton has landed a second novel by Lara Williams, the 2019 Not the Booker Prize-winning author of Supper Club (Hamish Hamilton). Continue reading at The Bookseller
[ The Bookseller | 2020-07-20 01:42:46 UTC ]
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The Literary Consultancy is partnering with Ellah P Wakatama, editor-at-large at Canongate, to launch the TLC Scholarship. Continue reading at The Bookseller
[ The Bookseller | 2020-07-19 14:43:29 UTC ]
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Around 35% of regular bookshop customers are unsure about returning to bricks and mortar premises now lockdown has eased, according to a survey by Nielsen. Continue reading at The Bookseller
[ The Bookseller | 2020-07-17 09:56:49 UTC ]
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The following is the introduction to The Big Book of Modern Fantasy, edited by Ann and Jeff VanderMeer, to be published by Vintage Books on July 21, 2020. Introduction copyright (c) 2020 by VanderMeer Creative, Inc. Fantasy is a broad and various category that on the one hand can feature... Continue reading at Electric Literature
[ Electric Literature | 2020-07-16 11:00:00 UTC ]
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