Why the Washington Post is building chatbots to deliver the news

Chatbots have intrigued digital and old-school publishers, recognizing the growing audience on messaging apps, but they open a whole new set of complexities. For one: How do you build a useful bot that won’t go rogue, taint a publisher’s credibility? The Washington Post is one of many big-name publishers developing such a news bot, and so far it’s just known internally as the WaPo bot, according to Joey Marburger, director of product at the newspaper. His team, which includes two engineers, is building the bot as more messaging apps open to such third-party experiences. Kik is launching a bot store today, and Facebook is getting ready to launch a bot store on Messenger, at its F8 conference next week, according to sources. The post Why the Washington Post is building chatbots to deliver the news appeared first on Digiday. Continue reading at 'Digiday'

[ Digiday | 2016-04-05 00:00:00 UTC ]

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