To Improve Chatbots, Brands Need to Combine Automation With Human Oversight

Sephora is becoming something of a chatterbox. The beauty retailer regularly converses with customers, whether that's by sharing prom tips with teens on the social media platform Kik, or helping shoppers book in-store appointments via Facebook Messenger. This type of interactive exchange--in which brands, primarily through messaging apps or chatbots, engage with the customers on... Continue reading at 'AdWeek'

[ AdWeek | 2017-11-13 00:00:00 UTC ]
News tagged with: #facebook messenger #messaging apps

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Is That a Hand? Glitches Reveal Google Books' Human Scanners

Google Books exist in an intangible digital realm—one propped up by manual labor. Continue reading at Wired

[ Wired | 2019-02-07 00:00:00 UTC ]
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Rewriting the Canon: Bickmore basks in success of indie’s brand new approach

Canongate’s publishing director, who joined the list in 2000 after a stint on work experience, explains how the cross-country indie’s brand building has resulted in its recent purple patch. Continue reading at The Bookseller

[ The Bookseller | 2019-02-02 00:00:00 UTC ]
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Facebook drafts charter for content oversight board, but questions remain

Mark Zuckerberg talked about creating an independent body that would oversee Facebook's content decisions, and now that plan is taking shape. The social site has published a draft charter for an oversight board that would handle appeals for content... Continue reading at Engadget

[ Engadget | 2019-01-29 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #social site #taking shape #questions remain


Publishers failing to improve racial and regional diversity, survey finds

Despite concentration of publishers in London, only 11% of respondents identified as BAME – significantly lower than average of 40% in the cityA major survey of the UK’s publishing workforce has found that “significant progress” still needs to be made on both the numbers of black, Asian and... Continue reading at The Guardian

[ The Guardian | 2019-01-16 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #south east #significant progress #regional diversity #improve racial #significantly lower #uk industry


All the Magazine Brands That Moved Away From Print This Year

It's a tumultuous time in the media industry, and this year saw multiple publications change ownership and some--including, most recently, conservative magazine The Weekly Standard--shutter operations entirely. So it perhaps came as no surprise when a number of brands across three leading... Continue reading at AdWeek

[ AdWeek | 2018-12-27 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #conservative magazine #media industry #tumultuous time #print products #magazine brands


Twitter’s Sarah Personette: Video and ‘brand purpose’ will continue to take center stage

Twitter’s been on a tear to prove that even with a smaller audience than Facebook and YouTube, it can be a worthwhile destination for ads and publishers. The post Twitter’s Sarah Personette: Video and ‘brand purpose’ will continue to take center stage appeared first on Digiday. Continue reading at Digiday

[ Digiday | 2018-12-24 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #center stage #sarah personette #post twitter


Wildfire to publish 'history of lies' by Humans author Tom Phillips

Wildfire has acquired the second book of Humans author Tom Phillips, looking at "the ingenious ways, throughout history, we've managed to avoid telling the truth" Continue reading at The Bookseller

[ The Bookseller | 2018-12-19 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #ve managed


Zaffre launches new website to galvanise Wilbur Smith brand

Bonnier Books UK imprint Zaffre has launched a new website for brand author Wilbur Smith in a joint venture with his creative team at Wilbur Smith Enterprises. Continue reading at The Bookseller

[ The Bookseller | 2018-12-19 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #creative team #joint venture


PRH unveils brand partners for Scarlett Curtis’ feminist title

Penguin Random House is partnering with Monki, Google and Black & Beech to promote Feminists Don’t Wear Pink (and Other Lies), the collection of essays curated by Scarlett Curtis. Continue reading at The Bookseller

[ The Bookseller | 2018-11-28 00:00:00 UTC ]
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B&N Cuts Q2 Losses as Comp Sales Improve

Barnes & Noble cut its operating loss in the second quarter ended October 27, 2018, to $26.8 million, down from $52.2 million a year ago. Continue reading at Publishers Weekly

[ Publishers Weekly | 2018-11-20 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #operating loss


Digiday Research: European publishers expect to make more money from branded content in 2019

Three-quarters of European publishers surveyed by Digiday plan to increase revenues from video advertisements and branded content in 2019. The post Digiday Research: European publishers expect to make more money from branded content in 2019 appeared first on Digiday. Continue reading at Digiday

[ Digiday | 2018-11-16 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #increase revenues #branded content #digiday research


Meredith to sell Fortune brand for $150 million

Media and publishing giant Meredith Corp. says it is selling its Fortune brand for $150 million in cash Continue reading at ABC News

[ ABC News | 2018-11-10 00:00:00 UTC ]
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Libraries combine on first ever 'Great North West Read'

A new library campaign is launching that, for the first time ever, will see 22 public library authorities joining forces to promote one book across the whole North West region. Continue reading at The Bookseller

[ The Bookseller | 2018-11-09 00:00:00 UTC ]
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Inception Announces Bookful, an AR Platform Licensing Penguin Random House Brands

Inception's Bookful app has the advantage of the beloved Beatrix Potter content and other Penguin Random House brands on which to base its first six digital books. The post Inception Announces Bookful, an AR Platform Licensing Penguin Random House Brands appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2018-11-07 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #digital books


Endeavor Business Media Buys Healthcare Brand From Vendome Group

Endeavor Business Media has acquired Vendome Group's Healthcare Informatics brand, the Nashville-based b2b firm announced Friday. The deal—which includes the brand's website as well as 13 annual Health IT Summits throughout the U.S.—marks Endeavor's second acquisition since absorbing SouthComm... Continue reading at Folio Magazine

[ Folio Magazine | 2018-11-02 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #financial terms #custom content #editorial expertise


Brandes honoured as 'influential black Briton' for second year

Jacaranda Books founder Valerie Brandes has been named one of the 100 most influential black Britons for the second year in a row. Continue reading at The Bookseller

[ The Bookseller | 2018-10-26 00:00:00 UTC ]
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Facebook’s and Google’s subscription tools offer publishers modest improvements

The subscription lift has been modest, and the tools can be cumbersome to implement, limiting their impact, publishers say. The post Facebook’s and Google’s subscription tools offer publishers modest improvements appeared first on Digiday. Continue reading at Digiday

[ Digiday | 2018-10-26 00:00:00 UTC ]
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Industry Notes: IPA Election Results; McIntosh Combines Crown and Random House

In organizational and corporate changes this month, the International Publishers Association's elections refresh committees while Penguin Random House US repositions Crown Publishing. The post Industry Notes: IPA Election Results; McIntosh Combines Crown and Random House appeared first on... Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2018-10-19 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #random house


Why brands wanted in on NY Comic Con's 'rabid' audience

New York Comic Con's audience is "rabid," and not just in the zombie comic book kind of way. That's according to Lance Fensterman, global president of event producer ReedPop, which was behind New York Comic Con this month."They're kind of bleeding-edge around technology, they're huge consumers... Continue reading at Advertising Age

[ Advertising Age | 2018-10-18 00:00:00 UTC ]
More news stories like this | All news stories tagged with: #general mills #lance fensterman