Stephen Colbert's Sage Advice on Rethinking Customer Satisfaction

Our Clip of the Week comes to you courtesy of "The Colbert Report," which is, of course, hosted by Stephen Colbert, America's greatest living media critic, branding expert and patriot. In this brief (3:00) segment, Colbert aims right for our sweet spot with his take on the latest American Customer Satisfaction Index as well as a Bloomberg Businessweek story deconstructing the index. He even throws in a sexy parody People magazine cover for good measure.Watch to the very end for his generous free advice to Virgin, Bank of America and Olive Garden.Simon Dumenco is the "Media Guy" columnist for Advertising Age. You can follow him on Twitter @simondumenco. Continue reading at AdAge.com Continue reading at 'Advertising Age'

[ Advertising Age | 2013-12-20 00:00:00 UTC ]
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With New Leadership, Questex Rethinks Its Path to Success

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[ Folio Magazine | 2019-04-23 00:00:00 UTC ]
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Rethinking our relationship with readers

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[ The Bookseller | 2019-04-18 00:00:00 UTC ]
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Stephen King Nails Why The College Admissions Scandal Is ‘Normal’ In The Age Of Donald Trump

"Are you surprised that rich parents are bribing their rich kiddies into top schools? Shocked, even? Don't be." Continue reading at The Huffington Post

[ The Huffington Post | 2019-04-05 08:06:32 UTC ]
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Microsoft ebooks store closes and customer libraries to be deleted

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[ The Bookseller | 2019-04-05 00:00:00 UTC ]
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Microsoft stops selling ebooks, offers refunds to customers

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[ Betanews | 2019-04-03 00:00:00 UTC ]
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Video Briefing: Rising costs on Facebook force publishers to rethink branded video distribution

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[ Digiday | 2019-03-13 00:00:00 UTC ]
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Rethinking 'diversity' in publishing

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[ The Bookseller | 2019-03-05 00:00:00 UTC ]
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[ Publishing Perspectives | 2019-03-01 00:00:00 UTC ]
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Industry Notes: SAGE Publishing Makes UK’s Index on Censorship Archive Free

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'The Border' author Don Winslow wants to debate Trump about the wall, and Stephen King wants to pay for it

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[ Los Angeles Times | 2019-02-20 00:00:00 UTC ]
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[ The Bookseller | 2019-02-05 00:00:00 UTC ]
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Stephen King persuades newspaper not to scrap its book reviews

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[ BBC News | 2019-01-16 00:00:00 UTC ]
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After Stephen King Tweeted at a Maine Paper for Cutting Book Reviews, It Gave Readers a ‘Scary Good’ Offer

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[ The New York Times | 2019-01-14 00:00:00 UTC ]
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MWPA Saves Local Book Reviews with Boost from Stephen King

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[ Publishers Weekly | 2019-01-14 00:00:00 UTC ]
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[ The Bookseller | 2018-12-13 00:00:00 UTC ]
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[ Publishers Weekly | 2018-11-28 00:00:00 UTC ]
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Labour accuses government of defying will of Commons by not releasing full Brexit legal advice - Politics live

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Stephen King, Lin-Manuel Miranda and other celebs salute ‘legendary adventurer in screenwriting’ William Goldman

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[ Los Angeles Times | 2018-11-17 00:00:00 UTC ]
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