Stephen Colbert's Sage Advice on Rethinking Customer Satisfaction

Our Clip of the Week comes to you courtesy of "The Colbert Report," which is, of course, hosted by Stephen Colbert, America's greatest living media critic, branding expert and patriot. In this brief (3:00) segment, Colbert aims right for our sweet spot with his take on the latest American Customer Satisfaction Index as well as a Bloomberg Businessweek story deconstructing the index. He even throws in a sexy parody People magazine cover for good measure.Watch to the very end for his generous free advice to Virgin, Bank of America and Olive Garden.Simon Dumenco is the "Media Guy" columnist for Advertising Age. You can follow him on Twitter @simondumenco. Continue reading at AdAge.com Continue reading at 'Advertising Age'

[ Advertising Age | 2013-12-20 00:00:00 UTC ]
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[ The Bookseller | 2020-05-19 04:12:38 UTC ]
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How 6AM City Is Rethinking Digital Media at a Local Level

From Greenville, S.C., to Lakeland, Fla., media company 6AM City is engaging audiences in communities across the southeastern U.S. with email newsletters in the spirit of The Skimm – but on a hyper-local level. In this episode, Co-Founder & COO Ryan Heafy discusses 6AM's business model,... Continue reading at Publishing Executive

[ Publishing Executive | 2020-05-18 12:31:36 UTC ]
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B&N Slowly Reopening Stores to Customers

By the end of the week, Barnes & Noble will have 51 bookstores open for in-store shopping. In addition, 500 stores are now offering curbside pickup. Continue reading at Publishers Weekly

[ Publishers Weekly | 2020-05-13 04:00:00 UTC ]
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Booksellers Look to Curbsides and Online Sales, Not In-Store Customers

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[ Publishers Weekly | 2020-05-12 04:00:00 UTC ]
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Barrington Stoke publishes advice pack on teaching dyslexic children at home

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[ The Bookseller | 2020-05-05 18:41:27 UTC ]
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Rethinking Freud: Spotlight on Jill Hannum and Ines Rieder

An English translation of the biography of one of Freud’s most mysterious patients gives readers an opportunity to reconsider the only essay on female homosexuality by the founder of psychoanalysis. (Sponsored) Continue reading at Publishers Weekly

[ Publishers Weekly | 2020-04-27 04:00:00 UTC ]
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Rethinking Digital Editions During the Pandemic and Beyond

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[ Publishing Executive | 2020-04-23 20:45:07 UTC ]
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Bookshops should be among the first retailers to re-open, says Stephen Page

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[ The Bookseller | 2020-04-23 20:22:12 UTC ]
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[ The Washington Post | 2020-04-20 07:41:00 UTC ]
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An Ersatz Wonderland: On Stephen Wright’s “Processed Cheese”

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[ Los Angeles Review of Books | 2020-04-14 12:30:54 UTC ]
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[ The Guardian | 2020-03-08 08:10:29 UTC ]
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A Buoyant 2020 Audie Awards Celebrates 'The Only Plane in the Sky,' Stephen King

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[ Publishers Weekly | 2020-03-03 05:00:00 UTC ]
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[ Interesting Literature | 2020-02-28 15:00:22 UTC ]
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A picture book newly arrived from Australia offers some advice as virus anxiety sets in. Continue reading at Publishers Weekly

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Gave up on your New Year’s resolutions? Recharge your creativity with this no-nonsense advice

Some good f*cking advice for creative roadblocks. So you gave up on your New Year’s resolutions. I’m sorry to hear that. It sounds like you might need some tough love to get back on track. And while I’m not going to give that to you, Jason Bacher, Brian Buirge, and Jason Richburg will.... Continue reading at Fast Company

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Practical Advice for Artist Visas to the UK

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[ British Council global | 2020-02-14 10:26:57 UTC ]
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Revisiting Stephen Wright and Historical Fiction

This week, Kevin Wilson reviews Stephen Wright’s new novel, “Processed Cheese.” In 2006, Laura Miller wrote for the Book Review about “The Amalgamation Polka,” Wright’s novel about the descendant of both ardent abolitionists and unwavering slaveholders. Continue reading at The New York Times

[ The New York Times | 2020-01-31 10:00:10 UTC ]
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The Gifts Customers Give Us (shelftalker)

Moments of trust and connection from customers make the holiday spirit real for booksellers. Continue reading at Publishers Weekly

[ Publishers Weekly | 2019-12-16 13:00:34 UTC ]
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[ The Bookseller | 2019-12-13 01:13:45 UTC ]
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