Rogers restores service following Canada-wide internet outage

On Saturday, Rogers Communications said it had restored service for the “vast majority” of customers affected by the outage that left many Canadians without access to the internet. “As our services come back online and traffic volumes return to normal, some customers may experience a delay in regaining full service," the telecom said in a Twitter update posted late Thursday evening. It later promised it was “working hard” to get any customers still without internet access back online “as quickly as possible.”In a letter attributed to president and CEO Tony Staffieri, Rogers said it was “working to fully understand the root cause of this outage,” and that it would make all “the changes necessary” to avoid a repeat in the future. Additionally, the company promised to send a bill credit to every customer affected by the outage.Following our previous updates, we have now restored services for the vast majority of our customers and our technical teams are working hard to ensure that the remaining customers are back online as quickly as possible. pic.twitter.com/IobL7Dze6i— RogersHelps (@RogersHelps) July 9, 2022While Rogers has yet to share what caused its entire network to go down for the better part of an entire day, DDoS mitigation company Cloudflare provided a possible answer. “Based on what we’re seeing and similar incidents in the past, we believe this is likely to be an internal error, not a cyber attack,” the company said in a blog post published on Friday. Cloudflare... Continue reading at 'Engadget'

[ Engadget | 2022-07-09 16:16:23 UTC ]
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