How eMagazines Delivers Better Magazines (and Customer Service) on Mobile

Andrew Degenholtz, president at eMagazines, initially had reservations about entering the digital magazine space. As the founder and president of a magazine marketing agency, Degenholtz tells Folio: that he saw significant challenges with the user experience in mobile, as well as hurdles in accessing a subscriber's first issue. Therefore realized the missed opportunity for magazines and newspapers. “I didn’t like the product,” he candidly admits, when discussing early mobile iterations of various digital publications. But Degenholtz realized quickly that there could be a better way to adapt the tangible magazine to the mobile world. Instead of a pinch and zoom experience, with hard to read text, a clunky login process and sometimes unintuitive navigation tools, he saw an opportunity to deliver an experience where readers could get a seamless and pleasant experience, whether they wanted to explore the magazine on a smartphone or desktop. This concept not only improved the reader’s journey, but also added a layer of customer connection. Customer service, as most define it, was never really a concern for magazine media. Until fairly recently, magazines produced a product and sent it out to the world to be consumed, be it weekly or monthly. And typically they evaluated the job they were doing based on written feedback, or renewals. But the digital age or, more specifically, the mobile age, changed how publishers interacted with their constituents. As the ways in which media... Continue reading at 'Folio Magazine'

[ Folio Magazine | 2018-10-19 00:00:00 UTC ]
News tagged with: #digital version #staying connected #free online

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The Morning After: Locast's local TV streaming service loses legal protections

Locast, a company that claimed to improve access to local TV stations for people who can’t get the signal via traditional means, has been dealt a blow by a New York Court. It lost a courtroom battle with CBS, ABC, NBC and Fox, which said the company was violating copyright. Deadline reports the... Continue reading at Engadget

[ Engadget | 2021-09-02 11:15:37 UTC ]
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Locast loses legal protections that keep its local TV streaming service alive

A company purporting to improve access to local TV stations for people who can’t access the signal via traditional means has been dealt a blow by a New York Court. Locast has lost the courtroom skirmish started by CBS, ABC, NBC and Fox, which said that the company was violating their copyright.... Continue reading at Engadget

[ Engadget | 2021-09-01 10:42:15 UTC ]
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S.J. Perelman was a master of comedy. Nearly a century later, his work still delivers laughs.

Adam Gopnik, the editor of a new Perelman anthology, discusses the humorist’s work. Continue reading at The Washington Post

[ The Washington Post | 2021-08-25 12:00:00 UTC ]
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Children’s book and illustration magazine Scoop closes

Children’s book and illustration magazine Scoop has closed and its owner Curious Publishing has ceased trading. Continue reading at The Bookseller

[ The Bookseller | 2021-08-12 12:27:48 UTC ]
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NLT and Audible deliver podcast lessons for young offenders

The National Literacy Trust (NLT) and Audible have teamed up to bring audiobooks to young people in custody, as well as introducing podcast-making lessons. Continue reading at The Bookseller

[ The Bookseller | 2021-08-10 19:50:50 UTC ]
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How Magazine Publishers Are Cutting Print Costs to Improve Profits

From frequency changes and staff reorgs to automation and list cleanup, publishers are getting creative when it comes to ensuring long-term viability. The post How Magazine Publishers Are Cutting Print Costs to Improve Profits appeared first on Eddie & Ozzie Awards. Continue reading at Folio Magazine

[ Folio Magazine | 2021-08-02 17:04:10 UTC ]
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How Magazine Publishers Are Cutting Print Costs to Improve Profits

Sponsored by Cummings Printing When it comes to improving profits at print magazines, there’s a tendency to focus on new ways of driving revenue. But while keeping a close eye on expenses can also have a significant impact on the bottom line, today’s environment often calls for a balancing... Continue reading at Folio Magazine

[ Folio Magazine | 2021-08-02 17:04:10 UTC ]
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High Costs, Services Disruptions Plague Book Biz Supply Chain

Truck driver shortages, widespread port congestion, and skyrocketing container costs are among the biggest challenges facing the book industry supply chain for the rest of the year and into 2022, panelists on a July 6 BISG webinar looking at freight and shipping issues agreed. Continue reading at Publishers Weekly

[ Publishers Weekly | 2021-07-07 04:00:00 UTC ]
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Stephen McGann delivers 10-year celebration of Call the Midwife for W&N

Weidenfeld & Nicolson has signed Call the Midwife — A Labour of Love: Ten Years of Love, Life and Laughter by actor Stephen McGann, an anniversary book celebrating 10 years of BBC One's hit drama.  Continue reading at The Bookseller

[ The Bookseller | 2021-06-21 07:55:38 UTC ]
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What’s driving the pilots that will fly paying customers into space?

The stereotype of military and machismo is still prevalent if not exclusive, but the stories are complicated Continue reading at The Washington Post

[ The Washington Post | 2021-06-11 12:00:00 UTC ]
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Cresswell delivers The Midwife for Pan Mac

Pan Macmillan has signed The Midwife, a feminist historical novel by Tricia Cresswell, winner of the Mslexia Novel Competition. Continue reading at The Bookseller

[ The Bookseller | 2021-04-20 09:57:50 UTC ]
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Booksellers in England and Wales rejoice as doors are thrown open to customers

A number of booksellers from across England and Wales have reported an ‘amazing’ spell of trading after being allowed to reopen again to customers this week. Continue reading at The Bookseller

[ The Bookseller | 2021-04-18 00:30:12 UTC ]
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Libraries Offering Services to Seniors During COVID-19 Pandemic

Taking a look at libraries offering services to seniors during the pandemic, with programs for memory care, vaccine roll-out, and more. Continue reading at Book Riot

[ Book Riot | 2021-03-03 11:33:00 UTC ]
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What Do Libraries Do?: 7 Services Your Public Library (Probably) Offers

"What do libraries do?" You may be surprised by these seven basic services your public library offers for free, including job search help. Continue reading at Book Riot

[ Book Riot | 2021-03-01 11:30:00 UTC ]
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Astra Publishing House is launching an international literary magazine.

Astra Publishing House has announced they are launching a new literary magazine, Astra Quarterly, which will start publishing online this fall and in print by the end of 2021. Astra Quarterly will have a strong international focus; it will have an international network of editors, and be... Continue reading at Literrary Hub

[ Literrary Hub | 2021-02-26 16:54:13 UTC ]
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Konnie Huq delivers free eco lesson as Piccadilly Press donates 8,000 books

Bonnier Books UK and Konnie Huq have teamed up with the National Literacy Trust to deliver a lockdown eco lesson on the Daily Mail website Mail+, with 8,000 copies of the author's latest book set to be donated to children in Bradford. Continue reading at The Bookseller

[ The Bookseller | 2021-02-26 08:40:56 UTC ]
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Old mysteries and adventure stories deliver a dose Grand Guignol theatricality and nonstop comic-book action

There are nostalgic pleasures aplenty in stories published in 1930s pulp magazines or dramatized in 1940s radio programs. Continue reading at The Washington Post

[ The Washington Post | 2021-02-24 16:00:00 UTC ]
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Canadian libraries increasingly scrapping late fees to boost access to services

Long considered a tool to encourage patrons to return materials on time, in the past few years hundreds of public libraries have decided late fees do more harm than good by keeping away low-income and disadvantaged readers.  Continue reading at CBC

[ CBC | 2021-02-21 09:00:00 UTC ]
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At 22, Suleika Jaouad was diagnosed with cancer. Now she’s delivering a hopeful message when we need it the most.

‘Between Two Kingdoms’ shows us not only how to live through a painful time, but also how to live, period. Continue reading at The Washington Post

[ The Washington Post | 2021-02-05 15:00:00 UTC ]
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US magazine Poetry faces outcry for publishing work by sex offender

New issue, dedicated to work by current and former prisoners, provokes uproar after it emerges one poet has served time for child pornography offencesThe US’s prestigious Poetry magazine has doubled down on its decision to publish a poem by a convicted sex offender as part of a special edition... Continue reading at The Guardian

[ The Guardian | 2021-02-03 16:08:52 UTC ]
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