How eMagazines Delivers Better Magazines (and Customer Service) on Mobile

Andrew Degenholtz, president at eMagazines, initially had reservations about entering the digital magazine space. As the founder and president of a magazine marketing agency, Degenholtz tells Folio: that he saw significant challenges with the user experience in mobile, as well as hurdles in accessing a subscriber's first issue. Therefore realized the missed opportunity for magazines and newspapers. “I didn’t like the product,” he candidly admits, when discussing early mobile iterations of various digital publications. But Degenholtz realized quickly that there could be a better way to adapt the tangible magazine to the mobile world. Instead of a pinch and zoom experience, with hard to read text, a clunky login process and sometimes unintuitive navigation tools, he saw an opportunity to deliver an experience where readers could get a seamless and pleasant experience, whether they wanted to explore the magazine on a smartphone or desktop. This concept not only improved the reader’s journey, but also added a layer of customer connection. Customer service, as most define it, was never really a concern for magazine media. Until fairly recently, magazines produced a product and sent it out to the world to be consumed, be it weekly or monthly. And typically they evaluated the job they were doing based on written feedback, or renewals. But the digital age or, more specifically, the mobile age, changed how publishers interacted with their constituents. As the ways in which media... Continue reading at 'Folio Magazine'

[ Folio Magazine | 2018-10-19 00:00:00 UTC ]
News tagged with: #digital version #staying connected #free online

Other Publishing stories related to: 'How eMagazines Delivers Better Magazines (and Customer Service) on Mobile'


Storytel Rolls Out Its Audiobook Service in France

The Stockholm-based audiobook corporation Storytel, in association with some of French publishing's biggest players, goes live in France. The post Storytel Rolls Out Its Audiobook Service in France appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2022-09-27 10:14:35 UTC ]
More news stories like this | News stories tagged with: #france appeared #audiobook service #french publishing #biggest players #audiobook


In London and New York, Authors’ Trade Groups Hail Amazon’s Change on Self-Service Ebook Returns

Amazon's change reportedly will prevent a self-service return of a Kindle ebook for a full refund if a consumer has read more than 10 percent of the text. The post In London and New York, Authors’ Trade Groups Hail Amazon’s Change on Self-Service Ebook Returns appeared first on Publishing... Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2022-09-22 19:04:47 UTC ]
More news stories like this | News stories tagged with: #kindle ebook #full refund #kindle


Whiting Introduces Changes to Literary Magazine Prizes

The Whiting Foundation's 2023 Literary Magazine Awards will feature a new grant schedule, eligibility requirements, and total number of prizes. Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-09-13 04:00:00 UTC ]
More news stories like this | News stories tagged with: #whiting foundation #eligibility requirements #total number #literary magazine


Ubisoft’s Rocksmith+ guitar learning service arrives on PC next week

Ubisoft’s Rocksmith+ subscription service will arrive on September 6th, the publisher announced today. Following a nearly year-long delay, the guitar learning platform will be available on PC exclusively through the Ubisoft Store. With 5,000 songs available at lunch, including tunes from Alicia... Continue reading at Engadget

[ Engadget | 2022-08-30 21:30:41 UTC ]
More news stories like this | News stories tagged with: #year-long delay #alicia keys #closed beta #ll receive #android device #add effects #technical support #publisher announced


The Actual American Dream Isn’t on the Magazine Covers

Sneha, the 22-year-old protagonist of Sarah Thankam Mathews’ debut novel All This Could Be Different, is the dutiful immigrant daughter. Despite the long recession, she bagged a corporate job right after college, and a free apartment in Brewers Hill, Milwaukee. She regularly sends money home to... Continue reading at Electric Literature

[ Electric Literature | 2022-08-11 11:00:00 UTC ]
More news stories like this | News stories tagged with: #magazine covers #electric literature #debut novel


ALA Responds as Legislation Threatens Librarians for Offering Information on Abortion Services

ALA says it is “developing guidance” for libraries and library workers and working with other organizations to “oppose any efforts to limit access to constitutionally protected information or limit privacy protections” for library users. Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-08-11 04:00:00 UTC ]
More news stories like this | News stories tagged with: #library workers #library users #libraries


Best cloud gaming services: GeForce Now vs. Amazon Luna vs. Google Stadia and others

Being able to play modern, high-quality video games on just about any kind of PC is the big pitch of the handful of cloud gaming services out there. Using a subscription model, these services allow people with a strong internet connection to tap remote servers in order to play video games of... Continue reading at PC World

[ PC World | 2022-07-29 10:30:00 UTC ]
More news stories like this | News stories tagged with: #technical specifications #libraries


Natasha Pulley delivers a historical thriller with intellectual heft

Natasha Pulley grounds her latest novel in a 20th-century event: a 1957 nuclear explosion in the Soviet Union. Continue reading at The Washington Post

[ The Washington Post | 2022-07-24 12:00:32 UTC ]
More news stories like this | News stories tagged with: #historical thriller #soviet union


Open Road Starts Frontlist Marketing Service

With frontlist sales for many publishers stalled, Open Road Integrated Media is adapting its Ignition program—designed to give backlist e-books a boost—to help promote new releases. Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-07-20 04:00:00 UTC ]
More news stories like this |


British fashion recognises ‘tastemaker’ behind Dazed & Confused magazine

Jefferson Hack, who co-founded the influential 90s journal, has empowered raft of new designers, says industry“I don’t think there’s been a tougher time in fashion since I’ve been doing this,” says the tastemaker and independent publisher Jefferson Hack, who co-founded Dazed & Confused... Continue reading at The Guardian

[ The Guardian | 2022-07-16 17:05:13 UTC ]
More news stories like this | News stories tagged with: #independent publisher


2022 Whiting Literary Magazine Prize Winners Announced

The winners of the 2022 Whiting Literary Magazine Prize celebrating "excellence in publishing and advocacy for writers" have been announced. Continue reading at Book Riot

[ Book Riot | 2022-07-14 21:40:54 UTC ]
More news stories like this | News stories tagged with: #literary magazine


Electric Literature Wins The Whiting Literary Magazine Prize

We are thrilled to announce that Electric Literature has won the prestigious Whiting Literary Magazine Prize! This highly competitive award recognizes excellence in digital and print magazines, and supports winners with an outright grant in the first year, followed by two years of a matching... Continue reading at Electric Literature

[ Electric Literature | 2022-07-14 13:15:00 UTC ]
More news stories like this | News stories tagged with: #electric literature #print magazines #literary magazine


Here are the winners of the 2022 Whiting Literary Magazine Prizes.

Today, the Whiting Foundation announced the winners of its 2022 Literary Magazine Prizes, which honor “the most innovative and essential publications at the forefront of American literary culture.” The five winners were chosen—from an initial pool of more than eighty applicants —based on their... Continue reading at Literrary Hub

[ Literrary Hub | 2022-07-14 13:01:36 UTC ]
More news stories like this | News stories tagged with: #initial pool #unique contribution #literary magazine


2022 Whiting Literary Magazine Prize Winners Announced

The winners of the fifth annual Whiting Literary Magazine Prizes have been announced, with five publications, including 'Electric Literature' and 'Zyzzyva,' taking home a combined total of $144,000 in funding. Continue reading at Publishers Weekly

[ Publishers Weekly | 2022-07-14 04:00:00 UTC ]
More news stories like this | News stories tagged with: #electric literature #taking home #combined total #literary magazine


Rogers restores service following Canada-wide internet outage

On Saturday, Rogers Communications said it had restored service for the “vast majority” of customers affected by the outage that left many Canadians without access to the internet. “As our services come back online and traffic volumes return to normal, some customers may experience a delay in... Continue reading at Engadget

[ Engadget | 2022-07-09 16:16:23 UTC ]
More news stories like this | News stories tagged with: #cyber attack #raised questions #public libraries


Paul Tremblay delivers another mind-bending horror novel

"The Pallbearers Club" is presented as a found memoir manuscript, complicated by the contradictory annotation of an enigmatic woman. Continue reading at The Washington Post

[ The Washington Post | 2022-07-04 13:00:00 UTC ]
More news stories like this | News stories tagged with: #memoir


Meal kit company sued by customers who claim 'contaminated' lentils led to gallbladders removals

Vegan meal kit startup Daily Harvest has been hit with two lawsuits by customers alleging they needed gallbladder removals after eating one of the company's products, reportedCNN. Last month the company issued a voluntary recall of its “French Lentil + Leek Crumbles” dish following multiple... Continue reading at Engadget

[ Engadget | 2022-07-01 23:30:53 UTC ]
More news stories like this | News stories tagged with: #pearson


In the UK, a New Literary Magazine, With International Intent

The new literary magazine 'Fictionable' launches June 27 with short works including graphic fiction and translation. The post In the UK, a New Literary Magazine, With International Intent appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives

[ Publishing Perspectives | 2022-06-24 20:36:08 UTC ]
More news stories like this | News stories tagged with: #literary magazine


Amazon promises to fix Comixology after making the service nearly unusable

Nearly four months after integrating Comixology into its other services, Amazon acknowledged the platform has been left worse off. “We understand that the current experience needs improvements, and want you to know that we’re working hard to get those out the door as quickly as possible,” the... Continue reading at Engadget

[ Engadget | 2022-06-19 19:56:15 UTC ]
More news stories like this | News stories tagged with: #coming weeks #non-fiction books #release date #previous version #manga #kindle


Nielsen's new measurement solution takes shape with custom audiences and ROI options

Nielsen One Alpha, to be showcased at Cannes, will add outcomes measurement options for CPG and automotive by early 2023. Continue reading at Advertising Age

[ Advertising Age | 2022-06-15 13:00:00 UTC ]
More news stories like this | News stories tagged with: #nielsen