How Facebook's Big Bet On Chatbots Might Remake The UX Of The Web

Enter The 2016 Innovation By Design Awards now through May 5! At F8, Facebook's massive annual developer conference, the big news is bots—specifically bots on Messenger, Facebook's messaging app. Messenger now boasts 900 million users per month, which presents a tantalizing user base for companies eager to get their wares in front of customers. That's where the bots come in. Facebook is turning Messenger into an open platform, and any company can now build a chatbot that users can talk with. If you're an airline, you can build a chatbot to book tickets; if you're OpenTable you can build a chatbot to take reservations. "To me it's about bringing back all the best parts of the interaction between people and businesses," David Marcus, vice president of messaging products at Facebook, says in an interview. "What we're trying to build with bots are rich conversational experiences. That's what we believe will be the future of interactions and services." The chatbots are designed to guide you through a lightweight user flow that doesn't leave you guessing about what to do next. All Roads Lead to Messenger Chatbots seem like a new fad in software design: Microsoft just announced its own suite of bot-building tools; Kik, the messaging platform massively popular among teens, announced one as well. But there are deep reasons why chatbots make sense. The app model has stalled out: People don't use a ton of apps, and they don't download many either. The reason is simple:... Continue reading at 'Fast Company'

[ Fast Company | 2016-04-12 00:00:00 UTC ]
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Nook for Web Lets You Sample and Read Books From Your Browser

Barnes & Noble catches up to Amazon and Google with a Web-based ebook service. Continue reading at AllThingsD

[ AllThingsD | 2012-07-17 00:00:00 UTC ]
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Barnes & Noble brings out Nook for Web, comes full circle with e-reading (update: not on iOS)

We'd say it's about time. Although it's almost two years late to the party, Barnes & Noble is responding to Amazon's Kindle for the Web with Nook for Web. Much like its counterpart across the virtual aisle, the Nook web edition lets readers browse free samples and whole books entirely from a... Continue reading at Engadget

[ Engadget | 2012-07-17 00:00:00 UTC ]
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Big Six-Month Bounce for Industry Stocks

Led by big dollar gains at Amazon and Walt Disney Co., the Publishers Weekly Stock Index rose 16.7% in the first six months of 2012, almost triple the increase posted by the Dow Jones Industrial Average. Continue reading at Publishers Weekly

[ Publishers Weekly | 2012-07-06 00:00:00 UTC ]
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Big players slip as emerging markets rise

The top 10 publishers in the world had their lowest combined market share last year in the Livres... Continue reading at The Bookseller

[ The Bookseller | 2012-06-22 00:00:00 UTC ]
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Sony launches web store for e-Books, Android app also gets refresh

Sony has decided to join the web-based shopping party, launching an online reader store for its e-inked devices and companion apps. Any e-Books purchased will arrive ready-to-read on the Reader app or other suitably wireless device, with titles also working on any Adobe DRM-supported apps and... Continue reading at Engadget

[ Engadget | 2012-06-06 00:00:00 UTC ]
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Ebook Maker Inkling Jumps to the Web

Ebook-maker Inkling, which had previously confined its books to the iPad, is moving to the Web - a move the company has been promising for some time. The move means Inkling's books should be available on most laptops, though the company says it will work best on Google's Chrome and Apple's... Continue reading at AllThingsD

[ AllThingsD | 2012-05-30 00:00:00 UTC ]
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The Web’s Copyright Conundrum

For publishers and content creators, Tumblr exists at the heart of one of the Web’s great dilemmas. On the one hand, the micro-blogging social network can act as force-multiplier that expands the reach of content, in the same way that aggregator sites and Facebook and Twitter do. But that’s... Continue reading at Slate

[ Slate | 2012-05-24 00:00:00 UTC ]
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A bet on books' continuing pop-hop

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[ Los Angeles Times | 2012-05-19 00:00:00 UTC ]
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Bright Lines, Big Uncertainty

A “high-profile defeat” for publishers is how Brandon Butler, director of public policy initiatives at the Association of Research Libraries, described the May 11 verdict in Cambridge University Press et. al. v. Mark Becker et. al., a closely watched copyright case involving the use of... Continue reading at Publishers Weekly

[ Publishers Weekly | 2012-05-18 00:00:00 UTC ]
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Big Names Top The Charts

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[ Publishers Weekly | 2012-05-18 00:00:00 UTC ]
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BISG- industry must adapt to "big data" shift

Two New York meetings—the annual Book Industry Study Group (BISG) Making Information Pay... Continue reading at The Bookseller

[ The Bookseller | 2012-05-11 00:00:00 UTC ]
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Web Journey Complete, FT Switching Off iOS App

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[ Editor & Publisher | 2012-05-01 00:00:00 UTC ]
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Kobo reveals big plans

Kobo will launch its self-publishing platform this quarter and plans on expanding to “a... Continue reading at The Bookseller

[ The Bookseller | 2012-04-17 00:00:00 UTC ]
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Justice Department formally charges Apple, big five publishers in ebook price fixing case (update)

The Justice Department has formally decided to sue Apple, Hachette, HarperCollins, Macmillian, Penguin and Simon & Schuster over alleged ebook price-rigging. Apple and Macmillian have already denied any wrongdoing, saying that the agreements were enhancing competition in an industry... Continue reading at Engadget

[ Engadget | 2012-04-11 00:00:00 UTC ]
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Consumer Group: E-book Price Fixing Costs Big Bucks

E-book price fixing will cost consumers more than US$200 million this year, and U.S. antitrust authorities should take action against Apple and a group of... Continue reading at PC World

[ PC World | 2012-04-10 00:00:00 UTC ]
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Big Newspaper Publishers Cut Work Force 7% in 2011

While 2011 saw fewer announcements of layoffs and buyouts in the newspaper industry than previous years, attrition continued quietly and relentlessly, with the nation’s biggest newspaper publishers trimming their combined work forces by 7.2 ... Continue reading at Editor & Publisher

[ Editor & Publisher | 2012-04-03 00:00:00 UTC ]
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'Los Angeles Review of Books' To Launch New, Enhanced Web Site

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[ Publishers Weekly | 2012-04-02 00:00:00 UTC ]
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Big Night for the Little Guys

It was a big evening for independent publishers at the National Book Critics Circle Awards this year. Copper Canyon Press, Graywolf Press, and Lookout Books scored wins in poetry, criticism, and fiction, respectively. Edith Pearlman, whose story collection Binocular Vision took home the fiction... Continue reading at Publishers Weekly

[ Publishers Weekly | 2012-03-09 00:00:00 UTC ]
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Steve Jobs' last big deal is Apple's biggest headache

Before his death in October of last year, one of Steve Jobs' last big moves was Apple's foray into electronic books. The company announced the platform in March 2010, but the method in which Apple handled its deals with publishers has caught the eye of regulators. The Justice Department plans to... Continue reading at Betanews

[ Betanews | 2012-03-08 00:00:00 UTC ]
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Condé Nast Primes Ars Technica for Its Big Moment

Ars Technica has many things, from an audience of nearly 8 million monthly uniques to an affluent, educated readership of engaged hard-core techies. What it hasn’t had—until now—is a dedicated advertising staff. Founded by Ken Fisher in 1998 and bought by Condé Nast for a reported $25 million... Continue reading at AdWeek

[ AdWeek | 2012-03-05 00:00:00 UTC ]
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