LaGuardia Airport just won a customer satisfaction award. Yes, really.The much-maligned Queens airport that President Joe Biden notoriously compared to “some Third World country" in 2014 earned the 2023 Airport Service Quality Award (ASQ) for hubs serving 25 to 40 million passengers per year.The recognition follows the $8 billion, six-year redevelopment of the airport, which included massive soup-to-nuts rebuilds of its once-debilitated terminals. Airport executives tied the award directly to the renovations, noting that the ASQ survey was conducted during the first full year that all of the new facilities were completed and in use.“Taking LaGuardia Airport from worst to best is now more than just an aspiration, it’s an accomplishment that passengers have now resoundingly recognized,” Port Authority Executive Director Rick Cotton said in a written statement. “When we started out on our $8 billion transformation of LaGuardia, few believed we could create the world-class airport our region deserves. But the ASQ award proves that seeing is believing.”The award also comes as LGA recorded its busiest year on record, having served a new high of 32.4 million passengers in 2023, a 4% jump from its previous peak in 2019."The ASQ award is a testament to the hard work and dedication of not only those who designed and built the new airport, but to those providing exceptional service each and every day,” said Suzette Noble, chief executive of LaGuardia Gateway Partners, the developer... Continue reading at 'Crains New York'
[ Crains New York | 2024-03-14 19:49:00 UTC ]
Ahead of a consultation into the progress of the Libraries Taskforce, campaigners have praised the "hard work" done by the body but have criticised the exclusion of campaigners and frontline staff from its steering group. Continue reading at The Bookseller
[ The Bookseller | 2017-11-07 00:00:00 UTC ]
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First Republic of Consciousness award to honour small presses recognises the London independent for short story collection Counternarratives by John KeeneSet up to reward “brave, bold and brilliant” small presses for taking risks on “niche fiction”, the inaugural Republic of Consciousness prize... Continue reading at The Guardian
[ The Guardian | 2017-03-10 00:00:00 UTC ]
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Being a publisher today is hard work. On Day Two of the Digiday Publishing Summit, we granted publishers anonymity to share their biggest challenges. Publishers see big opportunity to reach new audiences on social media. But distributing to platforms efficiently and without giving up reader... Continue reading at Digiday
[ Digiday | 2016-09-21 00:00:00 UTC ]
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As a legacy publisher, Time Inc. still gets 76 percent of its revenue from its print brands. It falls to Time Inc.’s new president of digital Jen Wong to speed its transaction to digital. She talked to Digiday about the hard work of speeding up the pace of change, the value of being first with... Continue reading at Digiday
[ Digiday | 2016-05-23 00:00:00 UTC ]
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Publishing industry expert Mark Dressler passed away on December 23, 2015. We remember his optimism, enthusiasm and hard work. The post Remembering Our Friend, Mark Dressler appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives
[ Publishing Perspectives | 2015-12-29 00:00:00 UTC ]
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In France, literary agency L’Autre Agence hopes to change the country's negative attitude toward literary agents with hard work and a list of great authors. The post L’Autre Agence Fights to Change the Image of Literary Agents in France appeared first on Publishing Perspectives. Continue reading at Publishing Perspectives
[ Publishing Perspectives | 2015-10-08 00:00:00 UTC ]
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I’m used to my name being mangled and botched in every conceivable way, but seeing it wrong on my latest book was too muchIt’s the moment every writer lives for: a box arrives at your door containing copies of the new edition of your book. Beaming with satisfaction, I tear off the binding tape.... Continue reading at The Guardian
[ The Guardian | 2015-02-12 00:00:00 UTC ]
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From Clay Foster, chairman and CEO of Journal Inc. and publisher of the Daily Journal: Today’s paper is the culmination of months of planning and hard work to go live on a new printing press. In challenging economic times this was not an e ... Continue reading at Editor & Publisher
[ Editor & Publisher | 2013-01-14 00:00:00 UTC ]
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Written By: Graeme Neill Publication Date: Fri, 25/02/2011 - 08:35 The Bookseller has received a record number of entries to its Best Independent of the Year Award, sponsored by Gardners. More than 40 indies across the UK and Ireland submitted entries in a bid to win £5,000. The award... Continue reading at The Bookseller
[ The Bookseller | 2011-02-25 00:00:00 UTC ]
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