The best tech support helplines for seniors (according to my 73-year-old mom)

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if a message is legit or a phishing scam. In my family, I’ve become my mother’s unofficial IT support hotline, which makes me wonder about older adults with adult kids who are short on time. Turns out there are a number of resources staffed with actual people who will calmly walk seniors through just about any tech trouble they may face. Many local libraries and senior centers host classes and even one-on-one tech assistance to seniors for free, but if they can’t make it to a live session or there aren’t offerings in their area, phone hotlines and online services may be the answer.For the past couple weeks, I used my mom and her frequently asked questions to try out a few of the senior tech hotlines out there and found three services that are refreshingly helpful, two of which are completely free and a third that includes a free option. If you know a senior who could use help with their tech, directing them to one of these services won’t feel like pawning them off, but rather like you’re sending them to an IT pro with endless patience. Top three free senior tech support companies This article originally appeared on Engadget at https://www.engadget.com/best-tech-support-helplines-for-seniors-according-to-my-73-year-old-mom-140013739.html?src=rss Continue reading at 'Engadget'

[ Engadget | 2024-01-15 14:00:13 UTC ]

Other news stories related to: "The best tech support helplines for seniors (according to my 73-year-old mom)"


A Love Letter to Libraries and the Freedom They Represent

It's a book in a library that helps a young girl break free of the repressive and conservative world her parents raise her in. Continue reading at Book Riot

[ Book Riot | 2024-06-07 12:00:00 UTC ]
More news stories like this


Comics Thrive in Libraries Through Digital Lending

Comics Plus and other digital lending platforms are a growing area for the discovery and circulation of graphic novels in libraries. Continue reading at Publishers Weekly

[ Publishers Weekly | 2024-06-07 04:00:00 UTC ]
More news stories like this


Easy Ways to Support Your Public Library Right Now

Which of these easy ways to support our libraries are you knocking off the list first? Continue reading at Book Riot

[ Book Riot | 2024-06-05 11:30:00 UTC ]
More news stories like this


Arm CEO: Apple ‘woke up the industry on the art of the possible’

As Qualcomm-powered Windows on Arm PCs begin appearing here at Computex, ushering in a generation of AI-infused Copilot+ laptops, it seemed appropriate to interview a major player in the push. No, not Qualcomm. (We’ve already spoken to them.) Instead, I mean Arm, the semiconductor... Continue reading at PC World

[ PC World | 2024-06-03 18:35:42 UTC ]
More news stories like this


Why it’s so hard to lend a book to a friend, according to the internet.

I spent a few days in DC over the long weekend for a wedding. Walking around leafy and well-appointed Capital Hill, I overheard a conversation between two older folks, as their dogs warily sniffed each other, about how people were taking and selling books from the little free libraries around... Continue reading at Literrary Hub

[ Literrary Hub | 2024-05-30 18:46:20 UTC ]
More news stories like this


The Morning After: Sony apologizes for fabricated ‘interview’ with Last of Us studio head

Last week, Sony published a seemingly innocuous round of interviews that centered the company’s nebulous “creative entertainment vision”. Neil Druckmann, head of the Sony-owned game studio Naughty Dog, was one of those — but his interview wasn’t quite what it seemed. Druckmann, who headed the... Continue reading at Engadget

[ Engadget | 2024-05-30 11:15:49 UTC ]
More news stories like this


Arm’s new Cortex X925 takes on AI, and could land in PCs

Arm has confirmed that it will be offering its next-gen Arm compute platform, called Arm CSS for Client, at Android smartphones. Executives also mentioned that they could be used for PCs as well. The announcement follows an earlier report that indicated that Arm might expand its... Continue reading at PC World

[ PC World | 2024-05-29 22:44:57 UTC ]
More news stories like this


The Internet Archive has been fending off DDoS attacks for days

If you couldn't access the Internet Archive and its Wayback Machine over the past few days, that's because the website has been under attack. In fact, the nonprofit organization has announced that it's currently in its "third day of warding off an intermittent DDoS cyber-attack" in a blog post.... Continue reading at Engadget

[ Engadget | 2024-05-29 03:59:50 UTC ]
More news stories like this


The Real Story of Why Disney+ Changed Its Logo: A ‘Different Time of Night’

Disney's logo and branding are a tale as old as time--but even classic stories need a new chapter every now and again. In March, Disney+ unveiled its full Hulu integration for bundle subscribers, combining the Disney+ and Hulu libraries in one application. This came with... Continue reading at AdWeek

[ AdWeek | 2024-05-28 10:00:00 UTC ]
More news stories like this


The Morning After: AI-generated emoji could soon come to the iPhone

Bloomberg’s Mark Gurman reports that AI-generated emojis may be one of the new features Apple shows off at WWDC next month. If the current emoji library weren’t overwhelming enough (let alone my increasingly growing sticker collection both on Messages and WhatsApp), Gurman writes that the... Continue reading at Engadget

[ Engadget | 2024-05-27 11:15:26 UTC ]
More news stories like this


Libraries rule, cops drool: Today’s the birthday of both NYC’s libraries and police.

Today is a double anniversary in New York City. On May 23, 1845, the New York Police Department was founded, and 50 years later on May 23, 1895, the New York Public Library was established. Today, over a century and a half later, these two city institutions are not getting equal slices of their... Continue reading at Literrary Hub

[ Literrary Hub | 2024-05-23 16:59:57 UTC ]
More news stories like this


Surface VP sitdown: How is AI going to change Microsoft’s PCs?

Microsoft Surface was the brand of devices Microsoft launched to lead the way into the PC market, showing its PC partners what could work in new categories of devices. Now it’s evolving into a new generation, led by AI and Copilot+ laptops. So what does this mean for Microsoft, Surface,... Continue reading at PC World

[ PC World | 2024-05-23 14:14:58 UTC ]
More news stories like this


Bill Protecting Libraries, Librarians Passes Illinois House, Heads for Senate

House Bill 4567 expands protections for libraries and library workers by making those threaten libraries with violence subject to the same enhanced penalties as individuals who threaten schools. The measure also creates a grant program to support improved library security. Continue reading at Publishers Weekly

[ Publishers Weekly | 2024-05-23 04:00:00 UTC ]
More news stories like this


Read a poem written by America’s best young poets.

Want to know what the best youth poets in America are thinking? Literary Hub is pleased to exclusively share a poem, collaboratively written by Scholastic’s 2023 National Student Poets, along with new data from the Scholastic Kids & Family Reading Report™ that underscores the importance of... Continue reading at Literrary Hub

[ Literrary Hub | 2024-05-21 14:00:54 UTC ]
More news stories like this


An Idaho Public Library Will Become Adults-Only July 1, 2024

Donnelly Public Library will be for adults only beginning July 1, as a result of a bill in the state that would allow parents to sue libraries with "inappropriate material." Continue reading at Book Riot

[ Book Riot | 2024-05-20 15:07:54 UTC ]
More news stories like this


ChatGPT and the like will co-pilot coders to new heights of creativity | John Naughton

Far from making programmers an endangered species, AI will release them from the grunt work that stifles innovationWhen digital computers were invented, the first task was to instruct them to do what we wanted. The problem was that the machines didn’t understand English – they only knew ones and... Continue reading at The Guardian

[ The Guardian | 2024-05-11 15:00:29 UTC ]
More news stories like this


How To Prepare for Pride Month in Libraries 2024: Book Censorship News, May 10, 2024

How to prepare for Pride month in the library, both as library workers and library lovers. That, plus this week's book censorship news roundup. Continue reading at Book Riot

[ Book Riot | 2024-05-10 11:30:00 UTC ]
More news stories like this


The Week in Libraries: May 10, 2024

Among the headlines this week: John Oliver weighs in on book bans and libraries (and so do his viewers); more library drama in Alabama; and how to prepare for Pride month. Continue reading at Publishers Weekly

[ Publishers Weekly | 2024-05-10 04:00:00 UTC ]
More news stories like this


City pushes Albany to loosen bidding rules on capital projects

Mayor Eric Adams’ administration is mounting a push for state lawmakers to pass a set of bills loosening some of the rules that govern the city’s notoriously slow capital process, which city leaders say would allow major projects to get done more quickly and cheaply.The city needs permission... Continue reading at Crains New York

[ Crains New York | 2024-05-09 10:03:04 UTC ]
More news stories like this


Hacker demands ransom from B.C. libraries after data breach

Libraries in B.C. have been targeted by a hacker who threatened to release user data if a ransom was not paid. The B.C. Libraries Co-operative said it was contacted by a hacker "attempting to extort payment" using private information taken from its servers. Continue reading at CBC

[ CBC | 2024-05-03 18:55:02 UTC ]
More news stories like this