Daunt: 'higher energy booksellers' at Waterstones

In the last four years, Waterstones has changed to a company which is more customer-focused, with booksellers who have more flexible working hours, more accountability and higher energy, according to the chain’s m.d. James Daunt was speaking on the subject of the value of booksellers in a changing world at the Oxfordshire Publishing Group’s Summer Conference on Tuesday (23rd June), and described how the company’s ethos and working culture had undergone a revolution since it was sold from the HMV Group in 2011 to Russian billionaire Alexander Mamut, to today.  Continue reading at 'The Bookseller'

[ The Bookseller | 2015-06-25 00:00:00 UTC ]
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