Customer needs must drive change in academic publishing, says Napack

Putting customer needs at the heart of your thinking, and letting that drive the change, and pace of change, in your business is the number one lesson for an academic publisher as it navigates the digital transition, according to Brian A Napack, the newly appointed president and c.e.o. of John Wiley. Continue reading at 'The Bookseller'

[ The Bookseller | 2017-10-26 00:00:00 UTC ]

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Customer needs must drive change in academic publishing, says Napack

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